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SPECIFICTION
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Appbot

appbot.co

From $39.92/mo Free trial WebWindowsmacOSiOSAndroidAPI
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Spec score 9.0 #4 of 59 in Customer Feedback Software

What it is

Appbot analyzes app-store reviews and helps teams monitor, understand, and answer customer feedback. It collects reviews from Apple App Store, Google Play, Mac App Store, and Microsoft Store, then applies sentiment, topic, and emotion analysis. Feedback can be categorized as feature requests, bugs, crashes, or user-experience issues. Monitoring alerts track incoming reviews, while AI Replies draft personalized responses in a brand voice and the reviewer’s language. Ask Appbot answers questions in plain language from review data, and Appbot MCP connects review intelligence to compatible tools such as Claude and ChatGPT. Teams can reply in Appbot or through integrations including Slack, Zendesk, Zapier, Google Chat, Microsoft Teams, Trello, Tableau, webhooks, and other CRMs. Dashboards combine up to 35 data points and widgets, with scheduled interactive PDF reports sent by email. Plans start at $49 a month billed annually, and a 14-day trial is available. There is no free plan; REST API access is an optional paid add-on for Large and Premium.

Spec sheet

Purpose
Appbot analyzes and supports replies to app reviews for app developers, product managers and support teams.Read 9 Oct 2026 · appbot.co
Free plan
NoRead 22 Sep 2026 · appbot.co
Paid from
49Read 22 Sep 2026 · appbot.co
API
REST API access is an optional paid add-on for Large and Premium plans.Read 9 Oct 2026 · appbot.co
Integrations
Listed integrations include Slack, Zendesk, Zapier, Google Chat, Microsoft Teams, Trello, Tableau, webhooks and other CRMs.Read 9 Oct 2026 · appbot.co
Security
Appbot says it enforces TLS for services, encrypts stored data and rotates keys regularly, and hosts infrastructure on AWS.Read 9 Oct 2026 · appbot.co
Support
Appbot offers email support only and says it aims to respond within one business day; it does not offer live demos.Read 9 Oct 2026 · appbot.co
Founded
2011Read 28 Sep 2026 · appbot.co
AI features
Ask Appbot answers questions in plain language using review data, while Appbot MCP connects review intelligence to compatible AI tools such as Claude and ChatGPT.Read 9 Oct 2026 · appbot.co
AI response assistance
YesRead 22 Sep 2026 · appbot.co
Analysis
It applies sentiment, topic and emotion analysis to review data and categorizes feedback such as feature requests, bugs, crashes and UX issues.Read 9 Oct 2026 · appbot.co
Company history
Appbot says it was initially released as a review aggregator in 2011.Read 9 Oct 2026 · appbot.co
Monitoring alerts
YesRead 22 Sep 2026 · appbot.co
Plan limits
Small tracks up to 5 sources, Medium 40, and Large 100; a source is one app in one app store.Read 9 Oct 2026 · appbot.co
Privacy and compliance
Appbot describes its work to fulfill GDPR obligations and says payment processing uses Stripe, which it identifies as PCI Service Provider Level 1 certified.Read 9 Oct 2026 · appbot.co
Reply tools
Teams can reply in Appbot or through supported integrations, and AI Replies can draft personalized responses in the brand voice and reviewer's language.Read 9 Oct 2026 · appbot.co
Reporting
Dashboards combine up to 35 data points and widgets and can be emailed as scheduled interactive PDF reports.Read 9 Oct 2026 · appbot.co
Review display widgets
YesRead 22 Sep 2026 · appbot.co
Review sources
It monitors Apple App Store, Google Play and Microsoft Store reviews, including competitor apps.Read 9 Oct 2026 · appbot.co

Plans and prices

Small $49 a month $49/m billed annually; $59 billed monthly 1 user · 5 sources · 300 translations/month Read 9 Oct 2026 · appbot.co
Medium $99 a month $99/m billed annually; $119 billed monthly 3 users · 40 sources · 1,500 translations/month Read 9 Oct 2026 · appbot.co
Large $166 a month From $166/m billed annually; from $219 billed monthly 7+ users · 100 sources · 3,000 translations/month · API and SSO optional Read 9 Oct 2026 · appbot.co
Premium $479 a month From; billed annually only 20+ users · 100+ sources · 3,000+ translated items per month Read 22 Sep 2026 · appbot.co
Premium $479 a year From $479/m, billed annually only 20+ users · 100+ sources · 3,000+ translations/month · optional API Read 9 Oct 2026 · appbot.co

Every Appbot plan and price →

Strong points and limits

Strong points

  • Monitors four major app stores
  • Sentiment, topic, and emotion analysis
  • AI replies in brand voice and language
  • Integrations with support and workflow tools
  • Scheduled interactive PDF reports

Limits

  • No free plan
  • Email support only
  • REST API costs extra on Large and Premium
  • Plan source limits range from five to 100

Who it suits

Appbot suits app developers, product managers, and support teams responsible for store reviews across several app marketplaces. It is also relevant to teams needing AI-assisted replies, alerts, integrations, and scheduled reporting.

Verdict

Appbot combines review collection, categorization, response assistance, alerts, and reporting in one service. Its plans scale by users, sources, and translated items, but API access is optional on higher tiers and support is limited to email.

Where Specifiction places it

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