Beamer vs CustomerHero
Beamer
getbeamer.com
CustomerHero
customerhero.comSide by side
| Figure | Beamer | CustomerHero |
|---|---|---|
| Price from | $59/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 7 | 0 |
| Spec score · Customer Feedback Software | 9.3 (#1) | 6.7 (#56) |
| Audience | Beamer describes its platform as serving product and marketing teams, and its Custom plan offers enterprise-oriented security review and onboarding options. | The platform is designed for companies of any size and industry. |
| Integrations | Official integrations include Zapier, Segment, Intercom, Integrately and a WordPress plugin, with claims of more than 3,000 available apps through automation services. | CustomerHero says it supports integration with existing systems via API, sFTP, or webhook. |
| Product | Beamer is an embeddable product engagement tool for publishing product updates and communicating with users through a changelog and notification center. | CustomerHero is a software-with-a-service solution for building Voice of Customer programs that collect, analyze, and act on feedback. |
| Support | The pricing comparison lists basic, standard, advanced, priority, and enterprise support levels across its plans. | Each client is assigned a dedicated account manager who provides support by chat, email, and phone. |
Plans
Beamer
- FreeFree
- Starter$59 a month
- Feedback add-on$99 a month
- NPS add-on$99 a month
- Pro$119 a month
- Scale$299 a month
- CustomPriced on request
In their own words
Beamer
Beamer is an embeddable product engagement tool for publishing product updates through a changelog and notification center. Teams can send boosted announcements as pop-ups, top bars, snippets, or tooltips, and target groups through basic or advanced AND/OR segmentation. Its Feedback product gives users an ideas portal and roadmap for submitting, voting on, and commenting on ideas. Beamer also lists push notifications for reaching people who are offline in a site or app. Installation options include an HTML/JavaScript embed, WordPress plugin, Google Tag Manager, and API. Integration choices include Zapier, Segment, webhooks, and social sharing. The free plan includes 1,000 MAUs, one teammate, one language, no API requests, and a watermark. Paid plans start at $49/mo (annual), and a 14-day trial is listed. Beamer is available on Android, iOS, web, and API.
CustomerHero
CustomerHero has no write-up on Specifiction yet; its figures are above.