Beamer vs Featurebase
Beamer
getbeamer.com
Featurebase
featurebase.appSide by side
| Figure | Beamer | Featurebase |
|---|---|---|
| Price from | $59/mo | $29/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 4 |
| Spec score · Customer Feedback Software | 9.3 (#1) | 9.1 (#3) |
| Spec score · Product Management Software | 9.3 (#1) | 9.2 (#3) |
| Audience | Beamer describes its platform as serving product and marketing teams, and its Custom plan offers enterprise-oriented security review and onboarding options. | The pricing page describes Growth as for fast-growing startups, Professional for scaling and multi-team organizations, and Enterprise for large organizations. |
| Changelog | The changelog product publishes product updates, fixes, news and feature announcements in in-app or standalone feeds. | Customers can publish branded public changelog pages, email subscribers and embed changelog widgets in their product. |
| Company legal name | The terms identify Joincube, Inc. as the producer and owner of Beamer. | The security FAQ identifies the Estonian company as Cordnet OÜ. |
| Feedback | Beamer Feedback provides user ideas, voting, comments, roadmaps and feedback moderation. | The feedback hub collects ideas through a portal and widgets, supports user voting, and can show a public roadmap. |
| Headquarters | Boulder, Colorado, United States | Estonia |
| Integrations | Official integrations include Zapier, Segment, Intercom, Integrately and a WordPress plugin, with claims of more than 3,000 available apps through automation services. | Official integrations include Zapier, Intercom, Linear, Jira, ClickUp, Slack, GitHub, Segment, Discord, Zendesk, Azure DevOps and HubSpot. |
| Product | Beamer is an embeddable product engagement tool for publishing product updates and communicating with users through a changelog and notification center. | Featurebase combines AI-powered customer support, customer feedback collection, and product announcements in one platform. |
| Public API | The API uses JSON requests, supports multiple API keys and includes endpoints such as /unread/count and /posts. | The REST API reads and writes feedback, roadmaps, changelogs, help articles, conversations, tickets, contacts, companies, reports and other workspace data. |
| Rating on G2 | 4.7 out of 5 from 21 reviews | 4.7 out of 5 from 52 reviews. |
| Security | Beamer states that it is SOC 2 Type II certified and GDPR compliant, and encrypts data in transit and at rest. | The site says Featurebase is audited and certified and lists GDPR, CCPA, and SOC 2. |
| Support | The pricing comparison lists basic, standard, advanced, priority, and enterprise support levels across its plans. | Its support platform brings in-app, email, and other customer conversations into a unified inbox and includes AI support tools. |
| Webhooks | Webhooks can emit new-post, comment, reaction and NPS-response events as JSON POST requests with a secret header. | Organizations can register up to 10 HTTPS webhook endpoints and verify signatures for real-time events. |
| What it does | Beamer is an embeddable script and hosted platform for changelogs, notifications, analytics, feedback and NPS surveys. | Featurebase combines AI customer support, feedback collection and product-update announcements in one platform. |
Plans
Beamer
- FreeFree
- Starter$59 a month
- Feedback add-on$99 a month
- NPS add-on$99 a month
- Pro$119 a month
- Scale$299 a month
- CustomPriced on request
Featurebase
- FreeFree
- Growth$29 a month
- Professional$59 a month
- Enterprise$99 a month
In their own words
Beamer
Beamer is an embeddable product engagement tool for publishing product updates through a changelog and notification center. Teams can send boosted announcements as pop-ups, top bars, snippets, or tooltips, and target groups through basic or advanced AND/OR segmentation. Its Feedback product gives users an ideas portal and roadmap for submitting, voting on, and commenting on ideas. Beamer also lists push notifications for reaching people who are offline in a site or app. Installation options include an HTML/JavaScript embed, WordPress plugin, Google Tag Manager, and API. Integration choices include Zapier, Segment, webhooks, and social sharing. The free plan includes 1,000 MAUs, one teammate, one language, no API requests, and a watermark. Paid plans start at $49/mo (annual), and a 14-day trial is listed. Beamer is available on Android, iOS, web, and API.
Featurebase
Featurebase brings customer support, feedback collection and product announcements into one platform. Its support tools gather in-app, email and other customer conversations in a unified inbox, with AI support tools. Teams can collect ideas through a feedback portal and widgets, let users vote, and publish a public roadmap. The help center supports AI search answers, multiple brands and content in more than 40 languages. For product updates, Featurebase offers public changelog pages with custom domains and embeddable in-app widgets. Listed integrations include Zapier, Intercom, Linear, Jira, ClickUp, Slack, GitHub, Segment, Discord, Zendesk, Azure DevOps and HubSpot. The Growth plan includes API, MCP and webhooks; webhooks cover feedback and conversation events. Featurebase also describes iOS and Android apps for customer help and notifications. The Free plan costs nothing, includes one seat and does not support AI. Growth starts at $29 a month per seat, billed yearly.