Beamer vs UserJot
Beamer
getbeamer.com
UserJot
userjot.comSide by side
| Figure | Beamer | UserJot |
|---|---|---|
| Price from | $59/mo | $29/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 3 |
| Spec score · Customer Feedback Software | 9.3 (#1) | 8.7 (#8) |
| Spec score · Product Management Software | 9.3 (#1) | 8.7 (#7) |
| Changelog | The changelog product publishes product updates, fixes, news and feature announcements in in-app or standalone feeds. | UserJot can draft changelog posts from completed requests, link posts to those requests and notify voters automatically. |
| Headquarters | Boulder, Colorado, United States | Shayan Taslim's LinkedIn profile lists Gaithersburg, Maryland, United States. |
| Praise: support | Reviewers on Capterra and TrustRadius praise responsive, professional customer support. | The verified G2 reviewer described support as friendly and quick to fix issues. |
| Product | Beamer is an embeddable product engagement tool for publishing product updates and communicating with users through a changelog and notification center. | UserJot combines customer support and feedback tools, including live chat, feedback boards, a roadmap, and a changelog. |
| Public API | The API uses JSON requests, supports multiple API keys and includes endpoints such as /unread/count and /posts. | The REST API uses workspace API tokens and an OpenAPI reference, and can manage boards, requests, comments, votes, tags, changelogs, members, companies and relationships. |
| Rating on Capterra | 4.8 out of 5 from 35 reviews | 0.0 out of 5 from 0 reviews |
| Rating on G2 | 4.7 out of 5 from 21 reviews | 5.0 out of 5 from 1 review |
| Support | The pricing comparison lists basic, standard, advanced, priority, and enterprise support levels across its plans. | The site lists support by email at [email protected]. |
| What it does | Beamer is an embeddable script and hosted platform for changelogs, notifications, analytics, feedback and NPS surveys. | UserJot combines customer feedback collection, voting boards, roadmaps, changelogs, live chat and product communication for SaaS teams. |
Plans
Beamer
- FreeFree
- Starter$59 a month
- Feedback add-on$99 a month
- NPS add-on$99 a month
- Pro$119 a month
- Scale$299 a month
- CustomPriced on request
In their own words
Beamer
Beamer is an embeddable product engagement tool for publishing product updates through a changelog and notification center. Teams can send boosted announcements as pop-ups, top bars, snippets, or tooltips, and target groups through basic or advanced AND/OR segmentation. Its Feedback product gives users an ideas portal and roadmap for submitting, voting on, and commenting on ideas. Beamer also lists push notifications for reaching people who are offline in a site or app. Installation options include an HTML/JavaScript embed, WordPress plugin, Google Tag Manager, and API. Integration choices include Zapier, Segment, webhooks, and social sharing. The free plan includes 1,000 MAUs, one teammate, one language, no API requests, and a watermark. Paid plans start at $49/mo (annual), and a 14-day trial is listed. Beamer is available on Android, iOS, web, and API.
UserJot
UserJot brings feedback management and customer support tools together for web and API use. Teams can collect requests on feedback boards, publish a roadmap and changelog, and place a widget inside their product with feedback, updates, and live chat. Juno answers from a team’s docs and website, then passes unresolved conversations to the team in the same thread; forwarded support email shares an inbox with chats. Requests, votes, statuses, roadmap items, and changelog posts are connected, so teams can update voters when work ships. Claude Code, Cursor, Codex, ChatGPT, and other MCP clients can connect, and the same actions are available through a REST API. Paid plans include Slack integration, though request creation is limited to admins and owners and notifications are read-only. The free plan is free and includes two boards and three admin roles. Starter costs $29 a month; Professional costs $59 a month. Live chat and Juno are in beta and not included in plan prices.