Bearworks vs Freshsales
Bearworks
bearworks.com
Freshsales
freshworks.comSide by side
| Figure | Bearworks | Freshsales |
|---|---|---|
| Price from | $150/mo | $9/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 3 | 7 |
| Spec score · Voicemail Drop Software | 8.1 (#16) | 9.2 (#3) |
| Product | Bearworks describes itself as an AI-powered sales platform with tools for coaching, analytics, and engagement. | Freshsales is an easy-to-use, AI-powered customer relationship management software solution built by Freshworks. |
| Security | The Trust Center says service data sent over the internet is encrypted in transit and access to customer data is restricted by least privilege. | Freshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials. |
| Support | Starter includes email support, Growth includes chat support, and Enterprise includes a dedicated account manager. | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. |
| Trial | The pricing page offers a free trial but does not state its duration. | The fully loaded CRM trial lasts 21 days, after which users select a plan and pay by credit card to continue. |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.