BeaverFlow CMDB vs iTop

BeaverFlow CMDB maintains a registry of configuration items such as physical devices, virtual machines, SaaS subscriptions, cloud resources, and installed software. Items can record an owner, location, version, support contract, and lifecycle stage. A relationship graph maps dependencies and service impact paths, while change impact assessment identifies affected items and services. The listed capabilities include hardware and software inventory, cloud asset tracking, licence compliance, and lifecycle tracking. Discovery tools and infrastructure-as-code pipelines, including Terraform and Ansible use cases, can update records automatically. The CMDB logs item creation, modification, and retirement with a timestamp, user, and reason; it also generates a health indicator from incident history, age, support status, and open vulnerabilities. Shared and dedicated cloud deployment are offered on all plans, while on-premise deployment is listed for Enterprise. iOS and Android apps are listed across plans. Growth costs $24 a month per user, and Enterprise costs $47 a month per user; both are for up to 50 users. A three-month trial includes all 12 products, is limited to five users, requires no credit card, and preserves data for 30 days after it ends.

iTop is an open-source IT service management platform centered on service management and a configuration management database (CMDB). Its service catalog connects to incident, request, problem, and change processes and supports SLA calculation. Through the web portal, users can submit service requests, follow progress, and provide updates in real time. The CMDB supports configurable items, synchronization, impact analysis, audits, and asset management. Teams can change workflows, attributes, menus, and other elements using iTop Designer’s low-code graphical interface. Integration options include a REST API, webhooks, and integrations or collectors for OCS Inventory, VMware, Microsoft Graph, Azure, vSphere, and Ansible. Listed security features include role-based permissions, SSO, MFA, brute-force protection, and department data silos. Combodo describes long- and short-term release lifecycles and a documented public vulnerability-handling process. The free Community offer is listed for on-premise use; Atelier and Forge offer SaaS and on-premise availability, with different service levels.