Bell Data Systems Case Management vs Primero
Bell Data Systems Case Management
belldatasystems.com
Primero
primero.orgSide by side
| Figure | Bell Data Systems Case Management | Primero |
|---|---|---|
| Price from | — | $687.50/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 6 |
| Spec score · Case Management Software | 7.3 (#123) | 8.8 (#9) |
| Case management | The case-management product covers client tracking, data management, intake, assessment, reporting and analytics. | Case management workflows cover identification, registration, assessment, planning, referrals and transfers, and case closure, with supervision, notifications, and tasking tools. |
| Deployment | cloud | hybrid |
| Case intake forms | Yes | Yes |
| Purpose | The case management software helps social services organizations manage client tracking, data, reporting, and other operations. | Primero is an open-source information management platform for protection-related data, including child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. |
| Reporting dashboards | Yes | Yes |
| Support | Support is available through dedicated email and phone lines, online chat, in-app email, and an after-hours hotline. | The Support Hub provides open-source documentation, knowledge-base articles, release information, training resources, technical guidance, and community access. |
Plans
Bell Data Systems Case Management
- Level 1 Partner PlanPriced on request
- Level 2 Partner PlanPriced on request
- Level 3 Partner PlanPriced on request
- Software licensePrice not published
- Software LicensingPrice not published
Primero
- Tier 1: DIYFree
- Tier 3: Full Service SaaS$8,250 a year
- Tier 4: Hybrid deployment$25,000 a year
- Tier 1: DIYFree
- Tier 2: Single organizationPriced on request
- Tier 5: Custom packagePriced on request
In their own words
Bell Data Systems Case Management
Bell Data Systems Case Management has no write-up on Specifiction yet; its figures are above.
Primero
Primero is an open-source information management platform for protection-related data. Its use cases include child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. Case workflows span identification, registration, assessment, planning, referrals and transfers, and closure, with supervision, notifications and tasking tools. The platform lists CPIMS+, GBVIMS+ and MRMIMS+ modules, along with intake forms, custom fields, audit trails and reporting dashboards. Teams can configure forms, roles, lookups, reports, languages, logos and locations through a self-service interface. Primero is available in more than 40 languages. Its v2 progressive web app works online and offline in modern browsers on mobile devices, tablets and laptops, though offline use is limited to creating cases and editing records already accessed in the session; changes submit after reconnection. A free DIY tier requires implementers to manage infrastructure and support. Full Service SaaS costs $8,250 a year, while Hybrid deployment costs $25,000 a year for the first year and decreases to the Tier 3 cost in year two and thereafter.