Bella FSM vs GetTimePad
Bella FSM
bellafsm.comGetTimePad
gettimepad.comSide by side
| Figure | Bella FSM | GetTimePad |
|---|---|---|
| Price from | $10/mo | $15/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 3 | 9 |
| Spec score · Septic Service Software | 8.3 (#4) | 8.3 (#5) |
| Spec score · Appliance Repair Software | 8.2 (#11) | 8.2 (#12) |
| Mobile app | Native apps are available for iPhone and Android, and the responsive web platform is accessible from computers and mobile devices. | The native iOS app includes Tech Mode, voice job creation, live GPS, photo capture, push notifications, and biometric unlock. |
| Payments | Bella FSM supports Stripe card payments in the field and office, with payments recorded in the workflow. | The product uses Stripe for deposits at booking and payment links after job completion. |
| Support | The pricing page says support includes phone support from 8:00am to 8:00pm EST, 24/7 online support, and online training webinars as needed. | Priority support is listed as an Agency plan feature. |
Plans
GetTimePad
- Device Connectivity$15 a month
- SMS Bundle$19 a month
- IntelliDrive POS Sync$79 a month
- Starter$79 a month
- KeyBot AI Voice Agent$99 a month
- Founder's Deal$199 a month
- Pro$199 a month
- GPS Device$299, paid once
- Agency$499 a month
In their own words
Bella FSM
Bella FSM is cloud-based field service software for small and midsized teams, covering estimates, scheduling, dispatch, customer records, work orders, invoicing, and payments. Its scheduling tools include recurring visits, a drag-and-drop calendar, and text and email alerts. Work orders can track status, checklists, parts, preventive maintenance, and photo attachments. Native iPhone and Android apps work alongside a responsive web platform. The mobile app can show job details, update statuses, and capture photos offline, then sync after connectivity returns. Stripe card payments can be recorded from the field or office. QuickBooks Online or Desktop integration syncs invoices, payments, and customers as a $10 a month add-on. The Zapier integration can create jobs from connected apps, but offers an action rather than a trigger. The base plan costs $35 a month for one user, with no term commitment; each added user costs $10 a month. Add-ons are $10 a month each. A 14-day trial is available, but there is no free plan.
GetTimePad
GetTimePad brings job booking, customer confirmations, technician ETAs, payments, and review routing into one system for mobile service businesses. Its calendar has day, week, and month views, supports drag-and-drop rescheduling, and can display multiple staff. Live GPS, traffic-based ETAs, map links, and route history give customers visibility into technician journeys. The native iOS app includes Tech Mode, voice job creation, photo capture, push notifications, and biometric unlock; Android is on the roadmap, while the web app works in mobile browsers. Stripe handles booking deposits and payment links after jobs. SMS and email automations can send reminders, follow-ups, and rebooking prompts, though SMS is an add-on on Starter and Pro. Optional KeyBot AI can answer calls, quote using a business rate sheet and travel distance, take deposits, and book available appointments. Plans start at $79/mo, with a 14-day trial. The maker says location pings occur only during Tech Mode clock-in or an active En Route job, and that payment card numbers are not stored by GetTimePad.