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SPECIFICTION
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Bella FSM

bellafsm.com

From $10/mo Free trial WebiOSAndroid
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Spec score 8.3 #4 of 21 in Septic Service Software

What it is

Bella FSM is cloud-based field service software for small and midsized teams, covering estimates, scheduling, dispatch, customer records, work orders, invoicing, and payments. Its scheduling tools include recurring visits, a drag-and-drop calendar, and text and email alerts. Work orders can track status, checklists, parts, preventive maintenance, and photo attachments. Native iPhone and Android apps work alongside a responsive web platform. The mobile app can show job details, update statuses, and capture photos offline, then sync after connectivity returns. Stripe card payments can be recorded from the field or office. QuickBooks Online or Desktop integration syncs invoices, payments, and customers as a $10 a month add-on. The Zapier integration can create jobs from connected apps, but offers an action rather than a trigger. The base plan costs $35 a month for one user, with no term commitment; each added user costs $10 a month. Add-ons are $10 a month each. A 14-day trial is available, but there is no free plan.

Spec sheet

Purpose
Bella FSM is cloud-based field service software for small and midsized teams to manage estimates, scheduling, dispatch, customer records, work orders, invoicing, and payments.Read 30 Sep 2026 · bellafsm.com
Support
The pricing page says support includes phone support from 8:00am to 8:00pm EST, 24/7 online support, and online training webinars as needed.Read 30 Sep 2026 · bellafsm.com
Founded
2005Read 28 Sep 2026 · bellafsm.com
Accounting integration
QuickBooks Online or Desktop integration syncs invoices, payments, and customers, and is listed as a $10-per-month add-on.Read 30 Sep 2026 · bellafsm.com
Automation integration
The Zapier integration provides a Create Job action that can create jobs from connected apps; it currently offers an action, not a trigger.Read 30 Sep 2026 · bellafsm.com
Industries
The company says Bella FSM serves businesses including HVAC, ITSM, construction, property management, cleaning, equipment maintenance, and pest control.Read 30 Sep 2026 · bellafsm.com
Limits and roles
The base plan includes one user; accounts can add users, and the page describes administrator and standard user roles with access controlled by administrators.Read 30 Sep 2026 · bellafsm.com
Mobile app
Native apps are available for iPhone and Android, and the responsive web platform is accessible from computers and mobile devices.Read 30 Sep 2026 · bellafsm.com
Offline access
The mobile app can access job details, update statuses, and capture photos offline, then sync when connectivity returns.Read 30 Sep 2026 · bellafsm.com
Payments
Bella FSM supports Stripe card payments in the field and office, with payments recorded in the workflow.Read 30 Sep 2026 · bellafsm.com
Scheduling and dispatch
The software includes scheduling and dispatch, recurring visits, a drag-and-drop calendar, and text and email alerts.Read 30 Sep 2026 · bellafsm.com
Security and backups
Bella FSM describes its included security capabilities as user roles, AWS Tier One hosting, encryption, and automatic daily backups.Read 30 Sep 2026 · bellafsm.com
Work orders
Work orders support status tracking, checklists, parts, preventive maintenance, and photo attachments.Read 30 Sep 2026 · bellafsm.com

Plans and prices

Additional user $10 a month $10/mo per additional user Each additional user Read 30 Sep 2026 · bellafsm.com
Add-on feature $10 a month $10/mo per add-on eSignature · Customer Portal · Advanced Inventory · QuickBooks Integration · Equipment Tracking · File Attachments Read 30 Sep 2026 · bellafsm.com
Base $35 a month $35/mo for one user; no term commitment 1 user · standard features included Read 30 Sep 2026 · bellafsm.com

Every Bella FSM plan and price →

Strong points and limits

Strong points

  • Offline mobile access syncs when connectivity returns
  • Scheduling includes recurring visits and alerts
  • Work orders support checklists and photo attachments
  • Stripe payments can be recorded in the field
  • QuickBooks integration syncs invoices, payments, and customers

Limits

  • No free plan is available
  • Base plan includes one user
  • QuickBooks integration costs $10 a month
  • Zapier integration has an action, not a trigger

Who it suits

Bella FSM suits small and midsized field service teams that need scheduling, work orders, invoicing, and payment handling. Its mobile apps and offline access may help crews working away from a reliable connection.

Verdict

Bella FSM covers field operations from scheduling and job tracking through invoicing and payments. Account for per-user and add-on charges when considering its $35 a month base plan.

Where Specifiction places it

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