PumpDocket
pumpdocket.com
What it is
PumpDocket is dispatch, compliance, and invoicing software for recurring routes that service septic tanks, grease traps, and portable restrooms. It assigns jobs to routes, notifies drivers, and displays job status in real time. Drivers can record gallons, destination, notes, photos, and checklists when closing a job on a phone; job details can queue offline and sync when signal returns. Completed work flows into same-day invoices, with online payments through Stripe. A customer portal supports appointment confirmation, rescheduling, invoice viewing, and payments, while proposals can be signed digitally. For compliance, the software maintains 50-state septage and FOG profiles with cited source trails, trip-ticket support, retention references, and jurisdiction notes. Portable-restroom operators can track unit deployment, servicing, and inventory. It runs on Android, iOS, and the web, and supports Stripe, QuickBooks, and Twilio integrations, with Google Calendar sync listed on the pricing page. Plans are billed monthly: Starter is $99 a month, Team is $230 a month, and Fleet is $454 a month. A 30-day trial is available; there is no free plan.
Spec sheet
- Purpose
- PumpDocket is dispatch, compliance, and invoicing software for companies that pump septic tanks, grease traps, and portable restrooms.Read 1 Oct 2026 · pumpdocket.com
- Integrations
- The service supports Stripe, QuickBooks, and Twilio integrations, and the pricing page lists Google Calendar sync.Read 1 Oct 2026 · pumpdocket.com
- Security
- PumpDocket states that it uses HTTPS/TLS in transit, encryption at rest for sensitive data, role-based access controls, rate limiting, and security monitoring.Read 1 Oct 2026 · pumpdocket.com
- Compliance
- PumpDocket maintains 50-state septage and FOG regulatory profiles with cited source trails, trip-ticket support, retention references, and jurisdiction notes.Read 1 Oct 2026 · pumpdocket.com
- Support
- Onboarding help is included with every plan, while Team and Fleet include priority support.Read 1 Oct 2026 · pumpdocket.com
- Billing
- Completed jobs flow into same-day invoices and customers can pay online through Stripe.Read 1 Oct 2026 · pumpdocket.com
- Customer tools
- Customers receive a portal to confirm appointments, request rescheduling, view invoices, and pay online; proposals support digital signatures.Read 1 Oct 2026 · pumpdocket.com
- Data ownership
- Customers own their operational data and can export it using in-service tools or request a machine-readable export within 30 days.Read 1 Oct 2026 · pumpdocket.com
- Dispatch workflow
- The platform assigns jobs to routes, notifies drivers, and shows real-time job status.Read 1 Oct 2026 · pumpdocket.com
- Field closeout
- Drivers can close jobs from any phone in three taps, including gallons, destination, notes, photos, and checklists.Read 1 Oct 2026 · pumpdocket.com
- Offline operation
- Job completion, notes, and checklists can queue locally and sync when the phone regains signal.Read 1 Oct 2026 · pumpdocket.com
- Portable restroom tracking
- The product tracks portable-restroom unit deployment, servicing, and inventory.Read 1 Oct 2026 · pumpdocket.com
- Setup
- PumpDocket says teams can import customers, run a route, and hand off data to the bookkeeper in one day.Read 1 Oct 2026 · pumpdocket.com
- Target users
- The product is aimed at recurring pump-route operators handling septic, grease-trap, portable-restroom work, or a combination of those services.Read 1 Oct 2026 · pumpdocket.com
Plans and prices
Strong points and limits
Strong points
- Jobs route to drivers with real-time status.
- Job details can queue offline and sync later.
- Completed jobs feed same-day invoices.
- Customers can confirm, reschedule, and pay online.
- Compliance profiles cover all 50 states.
Limits
- No free plan is available.
- Starter supports 1–3 trucks and up to 75 customers.
- The 30-day trial is time-limited.
Who it suits
PumpDocket suits recurring route operators handling septic, grease-trap, or portable-restroom work. Its dispatch, field closeout, billing, and compliance tools cover teams managing one or more of those services.
Verdict
PumpDocket combines route dispatch, field closeout, invoicing, and regulatory references for pump-route work. Its monthly plans and trial are stated, but it does not offer a free plan.
Where Specifiction places it
- Septic Service Software#9 of 218.0