Deelo vs PumpDocket
Deelo
deelo.ai
PumpDocket
pumpdocket.comSide by side
| Figure | Deelo | PumpDocket |
|---|---|---|
| Price from | $19/mo | $99/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 4 | 3 |
| Spec score · Septic Service Software | 8.8 (#3) | 8.0 (#9) |
| Compliance | Deelo says it is GDPR and CCPA compliant and HIPAA ready, with a BAA available for Enterprise healthcare organizations. | PumpDocket maintains 50-state septage and FOG regulatory profiles with cited source trails, trip-ticket support, retention references, and jurisdiction notes. |
| Security | Deelo states that data is encrypted at rest with AES-256 and in transit with TLS 1.3, and that its infrastructure and processes are SOC 2 Type II compliant. | PumpDocket states that it uses HTTPS/TLS in transit, encryption at rest for sensitive data, role-based access controls, rate limiting, and security monitoring. |
| Support | The pricing page lists community support for Free, email support for Starter, priority email support for Business, and dedicated support for Enterprise. | Onboarding help is included with every plan, while Team and Fleet include priority support. |
Plans
In their own words
Deelo
Deelo combines business apps with workflow automation and an AI assistant. Its catalog lists more than 57 apps across 11 categories, including sales, finance, operations, HR, marketing, support, healthcare, development, and analytics. Workflows support multiple steps, conditional logic, webhook triggers, and real-time runs. Deelo says its AI agents can answer through chat, phone, and messaging apps and act on business workflows. The public REST API covers CRM contacts, invoices, appointments, and work orders; its documentation also describes a streaming AI assistant. API limits vary by plan from 30 to 3,000 requests per minute, with a monthly quota. Deelo lists AES-256 encryption at rest, TLS 1.3 in transit, SOC 2 Type II compliance, MFA, audit logs, role-based access, and logically isolated customer data. It says it is GDPR and CCPA compliant and HIPAA ready; a BAA is available for Enterprise healthcare organizations. Deelo runs on web and through an API. Pricing ranges from Free at free, billed forever, to paid plans at $19 a month per user.
PumpDocket
PumpDocket is dispatch, compliance, and invoicing software for recurring routes that service septic tanks, grease traps, and portable restrooms. It assigns jobs to routes, notifies drivers, and displays job status in real time. Drivers can record gallons, destination, notes, photos, and checklists when closing a job on a phone; job details can queue offline and sync when signal returns. Completed work flows into same-day invoices, with online payments through Stripe. A customer portal supports appointment confirmation, rescheduling, invoice viewing, and payments, while proposals can be signed digitally. For compliance, the software maintains 50-state septage and FOG profiles with cited source trails, trip-ticket support, retention references, and jurisdiction notes. Portable-restroom operators can track unit deployment, servicing, and inventory. It runs on Android, iOS, and the web, and supports Stripe, QuickBooks, and Twilio integrations, with Google Calendar sync listed on the pricing page. Plans are billed monthly: Starter is $99 a month, Team is $230 a month, and Fleet is $454 a month. A 30-day trial is available; there is no free plan.