Fieldified

Fieldified is field service management software for contractors and home-service businesses that need office scheduling and mobile tools for field crews. It suits teams coordinating jobs from customer request through payment. Its breadth is useful, but seat charges and free-plan usage limits deserve a close look before committing.

Overview

Fieldified brings customer records, bookings, dispatch, quotes, invoices, and payments into one workflow. Coordinators can assign technicians, optimize routes, send reminders, and track live locations; customers can receive notifications, while staff can follow up on quotes and invoices by email or text.

For crews, the iOS and Android apps provide job details, time tracking, photos, signatures, messaging, and offline work. That makes the mobile offering relevant to teams working away from the office, not just administrators managing a calendar. Integrations include QuickBooks, Stripe, Google Calendar, Zapier, Mailchimp, HubSpot, and Xero.

Key features

Scheduling and dispatch: Calendar scheduling, technician assignments, route optimization, vehicle dispatch, reminders, and live location tracking address the coordination burden of multiple field jobs. Teams with few appointments or no need to monitor crews may not benefit as much from this operational depth.

CRM and customer communication: Client details, requests, bookings, and notifications sit alongside job coordination, reducing the need to treat customer management as a separate workflow.

Quotes and billing: Customizable quotes and invoices with automated email or text follow-ups connect estimating to payment collection. This is useful for service businesses that regularly need to chase decisions or balances.

Mobile work: Crews can record time, add photos and signatures, message, and continue offline. These capabilities suit technicians who need job context and records in the field.

Security and privacy: Fieldified describes encryption at rest and in transit, mandatory MFA for admin system access, continuous monitoring, and independent vulnerability assessments and penetration testing. Its security page identifies AWS North Virginia as the primary data center and AWS London as the disaster recovery site, with a 99.99% uptime SLA and RTO under 4 hours. GDPR-supporting tools include access, correction, deletion, export, consent tracking, and processing logs; customers remain responsible for their legal basis and compliant data use.

Pricing

Fieldified is freemium, with a free plan at free and paid plans from $49. An unlimited free trial with usage limits is offered without requiring a credit card. All plans include customer support.

Free — free: Scheduling, invoicing, CRM, and reporting make this a low-commitment starting point. Certain usage limits apply, so it may not suit a business that needs sustained volume or a larger crew.

Basic — $49 a month: Billed for 5 users, with additional users at $5/user. It adds online job booking and scheduling, quotes and invoices, time and expenses, Client Hub, custom fields, and automated reminders and follow-ups. This is the clearest fit for a small team needing more than the free tier; the per-user charge matters as the crew grows.

Standard — $119 a month: Billed for 10 users, with additional users at $5/user. Job costing, automatic time tracking, advanced quote customization, two-way SMS and calling, a website, and a reporting suite make it better suited to a larger operation seeking more financial and customer-communication tools.

Premium — $199 a month: Billed for 15 users, with additional users at $5/user. Marketing Suite, dedicated onboarding, AI Receptionist, a guided API walkthrough, custom workflow automations, and Zapier integration target businesses that need broader automation and onboarding support. Smaller teams may not need these additions.

The lower tiers give up progressively more advanced costing, communications, marketing, and workflow capabilities. Compare the included seat counts with your crew size: every paid tier charges $5 per additional user.

Platforms

Fieldified supports web, iOS, Android, and API access. The mobile apps make it a practical option for businesses whose technicians need job information and work-recording tools on site.

Who it's for

Fieldified is aimed at contractors and service businesses, including HVAC, plumbing, electrical, cleaning, and other trades. It is best for teams that need customer management and dispatch alongside mobile job execution. A business seeking only a simple scheduling tool, or one whose crew would exceed the included seats, should weigh the added cost against its need for the broader workflow.

Pros and cons

Pro: Scheduling, dispatch, CRM, estimates, invoices, and mobile work fit together across the service-job lifecycle.

Pro: Offline mobile work, photos, signatures, and time tracking support field documentation when technicians are away from the office.

Pro: The free tier and no-card trial give smaller operations ways to start before choosing a paid plan.

Con: Free-plan usage limits may constrain a business as activity increases.

Con: Paid plans include fixed seat allowances, and extra users cost $5/user, so costs rise with larger crews.

Con: Job costing and advanced communication tools begin at Standard, while automation and marketing additions require Premium.

Alternatives

For a different construction-costing focus, compare Job Costing Software. Trade-specific directories may help narrow the field: Tree Service Software, Septic Service Software, Pressure Washing Software, Referral Management Software, and Carpet Cleaning Software.

Trimble Viewpoint Vista has custom pricing through sales and cloud-hosted or on-premises deployments; consider it if those deployment choices matter more than Fieldified's published seat-based tiers.

JobCost.com is a paid option for readers comparing another product available on Android, iOS, and Windows.

Knowify has a Core plan at $149 a month billed monthly, including one user with additional users at $29/month, plus fixed-price and AIA jobs. Choose it if that job type and pricing structure fit better than Fieldified's crew-oriented tiers.

Technisoft Service Manager is sold through a Sage 300 Solution Provider, and first-year Software Assurance is compulsory; consider it if that purchasing route suits your organization.

FieldCosts offers a $59 a month founding customer plan billed monthly after a free 30-day live pilot, for up to 10 users. It may suit a team comparing a defined pilot and ten-user allowance with Fieldified's plans.

Acumatica Construction Edition uses custom pricing based on applications, expected usage and resource needs, and deployment, with unlimited users. Consider it if unlimited users are a priority.

CMiC has custom pricing and distinguishes general contractor, sub-contractor, and heavy highway offerings; compare it if those categories match your business.

Jonas Enterprise uses custom pricing; consider it if you prefer to discuss required licenses and modules with sales.

Verdict

Fieldified is a strong fit for contractors and home-service teams that want dispatch, customer records, billing, and mobile field work in one system. The free entry point and practical crew tools are compelling, but usage limits and per-user charges make plan sizing important. Look elsewhere if your team needs a different deployment model, specialized job-costing approach, or a simpler tool without Fieldified's broader workflow.