Bella FSM vs Markate

Bella FSM is cloud-based field service software for small and midsized teams, covering estimates, scheduling, dispatch, customer records, work orders, invoicing, and payments. Its scheduling tools include recurring visits, a drag-and-drop calendar, and text and email alerts. Work orders can track status, checklists, parts, preventive maintenance, and photo attachments. Native iPhone and Android apps work alongside a responsive web platform. The mobile app can show job details, update statuses, and capture photos offline, then sync after connectivity returns. Stripe card payments can be recorded from the field or office. QuickBooks Online or Desktop integration syncs invoices, payments, and customers as a $10 a month add-on. The Zapier integration can create jobs from connected apps, but offers an action rather than a trigger. The base plan costs $35 a month for one user, with no term commitment; each added user costs $10 a month. Add-ons are $10 a month each. A 14-day trial is available, but there is no free plan.

Markate combines customer management, scheduling, dispatch, routing, payments and automation for field service businesses. Its tools include job management, estimates and invoices, reporting, time logs, employee roles, a customer portal, online booking and virtual video estimates. Managers can assign jobs and track employee time and location; field staff can use checklists, photos and the mobile app offline, with changes syncing after reconnection. Customers can pay invoices online. Square supports saved cards, ACH payments, tips and instant payouts. Markate is available on web, Android, iOS and API, and lists integrations including Google Calendar, CompanyCam, PayPal, QuickBooks Online, Zapier and Twilio. A 14-day trial offers full feature access without requiring a credit card. Owner Operator costs $39.95 a year (billed yearly; one payment 479.40 USD) or $49.95 a month. The annual-billing price is listed as $39.95 a year; the monthly plan is listed separately. Add-ons include online booking for $10/month, Zapier for $10/month, Connect API access for $50/month and employee app access for $5 per employee/month.