Bella FSM vs National Onsite

Bella FSM is cloud-based field service software for small and midsized teams, covering estimates, scheduling, dispatch, customer records, work orders, invoicing, and payments. Its scheduling tools include recurring visits, a drag-and-drop calendar, and text and email alerts. Work orders can track status, checklists, parts, preventive maintenance, and photo attachments. Native iPhone and Android apps work alongside a responsive web platform. The mobile app can show job details, update statuses, and capture photos offline, then sync after connectivity returns. Stripe card payments can be recorded from the field or office. QuickBooks Online or Desktop integration syncs invoices, payments, and customers as a $10 a month add-on. The Zapier integration can create jobs from connected apps, but offers an action rather than a trigger. The base plan costs $35 a month for one user, with no term commitment; each added user costs $10 a month. Add-ons are $10 a month each. A 14-day trial is available, but there is no free plan.

National Onsite is software for septic service businesses to manage field jobs and reporting. It supports inspections, pumping and dumping, repairs, and maintenance. Workers can capture site and system details, photos, and notes in one flow, with photo annotations and simple graphical maps for documenting a site. The software generates branded reports from information captured onsite; the maker says customizable reports for inspections and pumping support local and state regulatory compliance. The homepage also describes scheduling future inspections and pump outs with reminders. Solo includes a property database, automated reports, and job marketplace access. Teams supports up to five people, while Growth supports up to ten. The app runs on Android and iOS, and the maker offers a 30-day trial with a personalized 30-minute onboarding call. Solo costs $40 a month billed yearly or $49 a month billed monthly. Teams costs $57 a month billed yearly or $69 a month billed monthly; Growth costs $74 a month billed yearly or $89 a month billed monthly.