Bella vs ReputationStacker
Bella
bella.salon
ReputationStacker
reputationstacker.comSide by side
| Figure | Bella | ReputationStacker |
|---|---|---|
| Price from | $39/mo | $5.25/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 10 | 7 |
| Spec score · Salon Reputation Management Software | 8.2 (#11) | 8.4 (#7) |
| Audience | Bella says it is built for salons and multi-location operators. | The maker describes the product as serving businesses from small businesses to international chains, including healthcare, home services, and professional services. |
| Integrations | The pricing page says Joanna books directly into Zenoti or SalonUltimate; it also lists QBO handoff, Plaid-ready controls, and Google Ads visibility and attribution. | It connects with thousands of apps through Zapier and offers an API for custom connections. |
| Product | Bella describes itself as a tenant-ready salon operating app for reviews, internal recovery, SMS booking, missed-call voice AI, capacity campaigns, QBO review, Google Ads planning, Lookbook, and compliance workflows. | ReputationStacker automates review requests and collects customer feedback, then brings online reviews into one dashboard for management and analysis. |
| Support | The home page lists community support for Reviews Only and business-hours support for Reputation Pro and Customer Recovery. | Listed plan support ranges from within 48 hours on Lite to within 24 hours on Standard and priority same-day support on Professional. |
Plans
Bella
- Reviews Only$39 a month
- Reputation Pro$79 a month
- Bella Lookbook$99 a month
- Anna Jo Starter$129 a month
- Customer Recovery$149 a month
- Pro$299 a month
- Joanna AI Voice + Anna Jo SMS$399 a month
- Joanna AI Voice — Heavy$599 a month
- Studio$599 a month
- Enterprise$1,299 a month
ReputationStacker
- Lite$79 a month
- Standard$99 a month
- Professional$124 a month
- Lite$63 a year
- Standard$79 a year
- Professional$99 a year
- EnterprisePriced on request
In their own words
Bella
Bella is a web-based salon operating app for salons and multi-location operators. Its tools cover review handling, customer recovery, SMS booking, missed-call voice booking, capacity campaigns, QBO review, Google Ads planning, Lookbook, and compliance workflows. Review routing keeps feedback rated one to three stars internal for manager recovery, while guests who give four or five stars are sent to the location’s Google review page. Joanna answers missed calls, collects booking details, sends confirmations, and can route guests to staff. Anna Jo provides booking help, confirmations, review links, recovery messages, and text follow-up without requiring guest logins. Joanna books directly into Zenoti or SalonUltimate; Bella also lists QBO handoff, Plaid-ready controls, and Google Ads visibility and attribution. The maker says Lookbook uses OpenAI zero-data-retention processing, deletes selfies within 24 hours, and provides BIPA-compliant disclosure for Illinois residents. Plans are priced per location without per-stylist seat fees; annual billing saves two months. Reviews Only costs $39 a month for one location and 200 SMS per month, and a 14-day trial is available.
ReputationStacker
ReputationStacker is a paid web and API service that automates review requests, collects customer feedback, and brings reviews into one dashboard. It sends single-question surveys by email and text, directs customers to selected review sites, and issues reminders. Monitoring covers Google, Facebook, Healthgrades, Avvo, TripAdvisor, Zillow, and more than 100 other platforms, with alerts. Google and Facebook accounts can be connected for dashboard responses. AI can learn from previous replies and draft responses in a business voice for approval or automatic posting. Surveys collect a 0–10 Net Promoter Score and optional comments. Analytics include feedback, sentiment, location, and AI Insights for recurring themes and changes. Zapier connects it with thousands of apps, and an API supports custom connections. A 14-day trial is offered, with no free plan.