BeMyEye vs KPI Mystery Shopping Platform

BeMyEye provides paid retail execution tools that turn store and shelf observations into data for brands and field teams. The Compass app guides representatives through audits, displays store information and recommendations, and provides shelf KPIs. Compass Cloud adds real-time image recognition to an existing SFA system, returning structured data from shelf photos. BeMyEye says recognition produces shelf KPIs and recommended fixes with 95%+ accuracy, covering products, facings, pricing, and compliance while adapting to new SKUs, layouts, and packaging without custom training. Retail Execution Cockpit offers KPI trends, customizable dashboards, photo reports, and drill-down views from country to store and SKU. An on-demand auditor community can work alongside a client’s field force. Integrations include inbound and outbound APIs plus analytics or BI, SFA, and trade promotion management systems. Platforms are Android, iOS, web, and API.

KPI Mystery Shopping Platform measures customer experience through mystery shopping and observation audits built around standards each client defines. It covers online or email checks, phone enquiries, and in-person visits for customer-facing businesses in Australia, New Zealand, and selected South East Asian areas. Reports combine weighted checkpoint scores, section commentary, cross-section threads, and photos or receipts marked with date, time, and location. Configurable dashboards present graphics, numeric summaries, and feedback measures. Analysis and location reports can be exported to spreadsheets or PDF, with CSV and PDF also listed. Reports are quality-reviewed and typically reach the dashboard 48 to 72 hours after a visit. KPI builds surveys using its question library, bespoke questions, KPIs, hierarchy, and access requirements. Permissions can be tiered by role down to individual users. The web service has no free plan; pricing is on request, with listed assessment prices.