Tech riderRev. 4 Oct 2026
KPI Mystery Shopping Platform
- 1Runs onWeb
- 2Shopper portalYes
- 3Assignment schedulingYes
- 4Report form builderYes
- 5Evidence collectionphotos
- 6Shopper paymentsYes
- 7Results analyticsYes
7 lines stated Written from the maker's own pages: kpimysteryshopping.com.au
Overview
KPI Mystery Shopping Platform is ranked #15 of 21 in mystery shopping software on Specifiction. It runs on Web. There is no free plan.
KPI Mystery Shopping Platform plans and pricing
All plansOnline or email check A$17 once $17 to $28 per assessment, GST inclusive Web enquiry, listing search, app journey or live chat kpimysteryshopping.com.au · 4 Oct 2026
Phone enquiry A$39 once From $39 per assessment, GST inclusive Phone enquiry assessment · scope and volume affect the quote kpimysteryshopping.com.au · 4 Oct 2026
In-person visit A$54 once $54 to $182 per assessment, GST inclusive Visit assessment · shopper purchase allowance may apply kpimysteryshopping.com.au · 4 Oct 2026
Compared on mystery shopping software
- Free plan
- Nokpimysteryshopping.com.au
- Shopper portal
- Yeskpimysteryshopping.com.au
- Assignment scheduling
- Yeskpimysteryshopping.com.au
- Report form builder
- Yeskpimysteryshopping.com.au
- Evidence collection
- photoskpimysteryshopping.com.au
- Shopper payments
- Yeskpimysteryshopping.com.au
- Results analytics
- Yeskpimysteryshopping.com.au
Facts
- Purpose
- The service measures customer experience through mystery shopping and observation audits conducted against client-defined standards.kpimysteryshopping.com.au · 4 Oct 2026
- Report contents
- Reports include weighted checkpoint scores, written commentary by section, cross-section threads, and date-, time- and location-stamped photos and receipts.kpimysteryshopping.com.au · 4 Oct 2026
- Dashboards
- The reporting platform provides configurable dashboards with graphics, numeric summaries and feedback measures.kpimysteryshopping.com.au · 4 Oct 2026
- Exports
- Users can export analysis pages or location reports to spreadsheets or PDF; the platform page also lists CSV and PDF exports.kpimysteryshopping.com.au · 4 Oct 2026
- Report turnaround
- Reports are quality-reviewed and typically published to the client dashboard within 48 to 72 hours of a visit.kpimysteryshopping.com.au · 4 Oct 2026
- Customization
- KPI says it builds surveys to client specifications using its question library, bespoke questions, KPIs, hierarchy and access requirements.kpimysteryshopping.com.au · 4 Oct 2026
- Coverage
- The company says it serves retail, food and beverage, property, accommodation and service environments across Australia, New Zealand and selected South East Asian areas.kpimysteryshopping.com.au · 4 Oct 2026
- Security and confidentiality
- KPI says it can sign NDAs where required and configure tiered, role-based platform permissions down to individual users.kpimysteryshopping.com.au · 4 Oct 2026
- Privacy
- KPI says it handles personal information under Australia's Privacy Act 1988 and Australian Privacy Principles, and that some service providers may process information overseas.kpimysteryshopping.com.au · 4 Oct 2026
- Support
- The contact page says most enquiries receive a reply within one business day; complimentary shop requests may be accepted or declined based on practicality and feasibility.kpimysteryshopping.com.au · 4 Oct 2026
- Pricing limits
- Published ranges are historical invoiced ranges rather than quotes; actual fees depend on visit volume, survey depth, location, visit duration and measured channels, and purchase allowances may be added.kpimysteryshopping.com.au · 4 Oct 2026
- Free introductory shop
- KPI says the first shop is complimentary before commitment, and its pricing page says there is no setup fee or lock-in contract.kpimysteryshopping.com.au · 4 Oct 2026
- Intended customers
- The company describes its work for customer-facing businesses and names retail, cafes, accommodation, restaurants, fast food, real estate, government and multi-brand retail networks among the sectors it covers.kpimysteryshopping.com.au · 4 Oct 2026
Company
- Founded
- 2000kpimysteryshopping.com.au · 28 Sept 2026
- Headquarters
- Gold Coast, Queensland, Australiakpimysteryshopping.com.au · 28 Sept 2026
Best KPI Mystery Shopping Platform alternatives
See all 20 All accessCh 01 Mitti Training Free planFree trialAndroid from $2/mo7.6 All accessCh 02 Gigwalk Free planAndroidAPI Free to start7.5 All accessCh 03 Field Agent Free planAndroidAPI Free to start7.2 All accessCh 04 IntouchCheck Free trialAndroidiOS 7.0 All accessCh 05 iSecretShop AndroidiOS 7.0 All accessCh 06 Mystery Management AndroidiOS 7.0
Where it ranks on Specifiction
Is KPI Mystery Shopping Platform yours?
Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.
Sources
- kpimysteryshopping.com.au· checked 4 Oct 2026
- kpimysteryshopping.com.au/platform/· checked 4 Oct 2026
- kpimysteryshopping.com.au/about-us/· checked 4 Oct 2026
- kpimysteryshopping.com.au/privacy/· checked 4 Oct 2026
- kpimysteryshopping.com.au/contact/· checked 4 Oct 2026
- kpimysteryshopping.com.au/pricing/· checked 4 Oct 2026