BeMyEye vs MemberXP

BeMyEye provides paid retail execution tools that turn store and shelf observations into data for brands and field teams. The Compass app guides representatives through audits, displays store information and recommendations, and provides shelf KPIs. Compass Cloud adds real-time image recognition to an existing SFA system, returning structured data from shelf photos. BeMyEye says recognition produces shelf KPIs and recommended fixes with 95%+ accuracy, covering products, facings, pricing, and compliance while adapting to new SKUs, layouts, and packaging without custom training. Retail Execution Cockpit offers KPI trends, customizable dashboards, photo reports, and drill-down views from country to store and SKU. An on-demand auditor community can work alongside a client’s field force. Integrations include inbound and outbound APIs plus analytics or BI, SFA, and trade promotion management systems. Platforms are Android, iOS, web, and API.

MemberXP is a web platform for credit unions that measures member experiences across journeys such as joining, obtaining a loan, and using a mobile app. Credit unions can create branded surveys with open-ended, closed-ended, nominal, Likert, ordinal, and yes-or-no questions, using advanced logic. The platform tracks NPS, Member Effort Score, and other KPIs over time, including peer benchmarking. Its analytics are described as operating continuously to identify important drivers and revenue impact. Mystery-shopping programs let trained credit union members assess service touchpoints; reports pass through quality control, verification, and audit. Employee-experience tools cover onboarding, exit, interaction, and engagement surveys, with more than 300 engagement questions or custom questions. Integrations can connect survey data with core systems and other applications, while analyzed and raw data can be exported. Customers receive a dedicated Success Manager without an additional charge. MemberXP is now part of Navari, with the company saying platform access, workflows, data, configurations, insights, and support remain unchanged. Pricing is customized by institution size and selected solutions.