BeMyEye vs Shopmetrics NEXT

BeMyEye provides paid retail execution tools that turn store and shelf observations into data for brands and field teams. The Compass app guides representatives through audits, displays store information and recommendations, and provides shelf KPIs. Compass Cloud adds real-time image recognition to an existing SFA system, returning structured data from shelf photos. BeMyEye says recognition produces shelf KPIs and recommended fixes with 95%+ accuracy, covering products, facings, pricing, and compliance while adapting to new SKUs, layouts, and packaging without custom training. Retail Execution Cockpit offers KPI trends, customizable dashboards, photo reports, and drill-down views from country to store and SKU. An on-demand auditor community can work alongside a client’s field force. Integrations include inbound and outbound APIs plus analytics or BI, SFA, and trade promotion management systems. Platforms are Android, iOS, web, and API.

Shopmetrics NEXT supports mystery shopping, market research, audits and experience management on Android, iOS and the web. Its integrated platform combines performance measurement, customer feedback, analytics and Action Management. Modules cover shopper and agent portals, project and fieldwork management, surveys and survey building, business intelligence, training, partner collaboration and mobile capabilities. Shopmetrics CX supports mystery shopping, internal and retail audits, telephone and web audits, in-store demonstrations, micro-gigs and other projects. Field users can find and complete jobs at home or on the go from any device, with responsive navigation and functions across screen sizes. Action Management includes staff-submitted appeals, management-created plans and automated plans triggered by failed KPIs. Training offers microlearning with feedback for remediation and reassessment. Partners can arrange data transfers and control which project work is outsourced. Shopmetrics lists privacy and compliance tools, security measures and backup practices. Users also receive deep integration with GigSpot for fieldworker and job management at no additional cost. Pricing is on request, and prospective customers can schedule a personalized demo.