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SPECIFICTION
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BenchmarkONE vs Frappe CRM

BenchmarkONE

benchmarkone.com

Frappe CRM

frappe.io

Side by side

FigureBenchmarkONEFrappe CRM
Price fromFree$5/mo
Free planYesYes
Free trial—Yes
Open source—Yes
WebYesYes
Linux—Yes
iOSYesYes
AndroidYesYes
APIYesYes
Self-hosted—Yes
Plans published47
Spec score · CRM Software8.3 (#77)9.4 (#7)
AutomationThe product uses marketing automation for targeted follow-up, and its plans list marketing automation as a feature.Visual workflow automations can trigger actions such as sending emails, assigning sales reps, updating fields, and calling webhooks.
Email syncYesYes
Free planYesYes
HeadquartersSt. Louis, Missouri, United StatesMumbai, Maharashtra, India
IntegrationsThe pricing page lists Gmail and Outlook integration for Pro and Agency plans.Officially listed integrations include ERPNext, WhatsApp, Twilio, Exotel and Meta, with the ability to build additional integrations.
Open sourceNoYes
Visual sales pipelineYesYes
SupportThe pricing page lists online knowledgebase and email support with Lite, and phone support and live training with Pro and Agency onboarding packages.The pricing page describes Product Warranty as bug-fix support from Frappe engineers through support tickets and says it does not include functional support.

Plans

BenchmarkONE

  • LiteFree
  • ProPrice not published
  • AgenciesPriced on request
  • LitePrice not published

BenchmarkONE pricing →

Frappe CRM

  • Sites$5 a month
  • Servers$20 a month
  • Self-hostedFree
  • Frappe Cloud Sites$5 a month
  • Sites$5 a month
  • Servers$40 a month
  • Frappe Cloud Servers$60 a month

Frappe CRM pricing →

In their own words

BenchmarkONE

BenchmarkONE has no write-up on Specifiction yet; its figures are above.

Visit benchmarkone.com

Frappe CRM

Frappe CRM is an open-source CRM for sales teams managing leads, deals, communications and follow-ups. Teams can capture leads from web forms, incoming email, WhatsApp, Facebook lead ads, manual entry or spreadsheet imports, then move them into deals and track progress through customizable Kanban stages. Visual workflows can send emails, assign sales representatives, change fields or call webhooks. Users can tailor the system with custom fields, statuses and actions. Listed integrations include ERPNext, WhatsApp, Meta, Twilio and Exotel, with APIs available for third-party connections. Plans include unlimited leads, deals, contacts and sales agents without per-user pricing. It runs on the web and can be hosted on Frappe Cloud or installed on a customer's server; mobile use is through a phone browser that can be added to the home screen. Self-hosting is free under the AGPL-3.0 license. Frappe Cloud Sites costs $5 a month for a single site, and Servers costs $60 a month. Product Warranty provides bug-fix support through tickets, not functional support.

Visit frappe.io