BenchmarkONE vs Freshsales
BenchmarkONE
benchmarkone.com
Freshsales
freshworks.comSide by side
| Figure | BenchmarkONE | Freshsales |
|---|---|---|
| Price from | Free | $9/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 7 |
| Spec score · CRM Software | 8.3 (#77) | 9.5 (#1) |
| Spec score · Small Business CRM | 8.7 (#11) | 9.1 (#7) |
| Spec score · CRM for small business | 7.9 (#20) | 9.4 (#4) |
| Automation | The product uses marketing automation for targeted follow-up, and its plans list marketing automation as a feature. | Freshsales supports task management, auto-assignment rules, sales sequences, workflows, and internal notifications. |
| Email sync | Yes | Yes |
| Founded | 2012 | 2010 |
| Free plan | Yes | Yes |
| Headquarters | St. Louis, Missouri, United States | San Mateo, California, United States |
| Integrations | The pricing page lists Gmail and Outlook integration for Pro and Agency plans. | Freshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations. |
| Mobile | BenchmarkONE says its mobile version runs in a phone browser and is not available in the app store. | The Freshsales CRM mobile app is supported on both iOS and Android. |
| Product | BenchmarkONE describes itself as sales and marketing software for small businesses and marketing agencies, combining CRM and marketing automation. | Freshsales is an easy-to-use, AI-powered customer relationship management software solution built by Freshworks. |
| Visual sales pipeline | Yes | Yes |
| Support | The pricing page lists online knowledgebase and email support with Lite, and phone support and live training with Pro and Agency onboarding packages. | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. |
Plans
BenchmarkONE
- LiteFree
- ProPrice not published
- AgenciesPriced on request
- LitePrice not published
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
In their own words
BenchmarkONE
BenchmarkONE has no write-up on Specifiction yet; its figures are above.
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.