BenefitConnect vs ERI Salary Assessor

BenefitConnect is WTW’s benefits administration platform for employee benefits, with web and mobile access for employees and retirees. Users can check balances, upload receipt photos, submit claims, and initiate inquiries through a portal or app. WTW says users can contact professionals through the app, online portal, call center, or automated help desk. The platform supports medical, prescription drug, dental, vision, HSA, FSA, and HRA plans. HSA, FSA, and HRA balances can appear through a web service call, and Benefits Accounts supports single sign-on with BenefitConnect. WTW also lists tested eligibility files and automated closure of non-valid HSA accounts. APIs can make information such as wellness credits, year-to-date claims, and required actions available to employees. Client-chosen wellbeing vendors can connect through established data exchange standards. BenefitConnect | COBRA is a separate multi-client version, with round-the-clock employer administration and participant self-service for elections, life events, and annual enrollment. WTW says its COBRA service combines ACA 6055/6056 reporting data with active population data.

ERI Salary Assessor is a web-based compensation planning and benchmarking service with global wage, salary, and incentive data. ERI says it covers more than 19,600 positions across over 9,400 locations worldwide. Users can compare as many as 3,000 benchmark jobs or examine one position across up to 3,000 locations. Calculations can reflect geography, industry, organization size, planning date, skills, education, certifications, direct oversight, and shift work. A hybrid job can combine and weight up to nine component positions. Results can be ranked, sorted, saved, and exported to PDF, with database updates described as twice each quarter. The service supports job matching, pay equity analysis, and HRIS synchronization through API or SFTP with listed systems including ADP, BambooHR, Dayforce, Paychex, SAP SuccessFactors, and UKG. ERI states that it uses SOC 2 Type 2 controls, AES-256 encryption at rest, and TLS 1.2+ in transit.