Benefitfocus vs BenManage

Benefitfocus provides benefits-administration software for employers, health plans, brokers and the people they support. Employees use a personalized portal to compare plans, receive claims-based decision support, manage contributions and dependents or beneficiaries, and access benefits year-round. Administrator tools cover enrollment and participation, employee and dependent records, communications, reporting, data exchange, case management and documents. Supported plan types include health, dental, vision, life, disability, retirement, voluntary benefits and health accounts. APIs support integrations, including pre-integrations with HCM and payroll providers; insurance data can use LIMRA LDEx file or API exchange. The mobile app handles enrollment, life events, document submission, shopping and secure messaging, while some health claims features require Health Insights. Benefitfocus describes ACA compliance support, HIPAA safeguards and recurring SOC, PCI DSS and HITRUST assessments. Pricing is by consultation, with no free plan.

BenManage is a web platform for employers administering employee benefits. Its lifecycle coverage includes enrollment, payroll integration, premium remittance, carrier EDI, three-way auditing, employee communications, and ACA reporting. Employees can enroll through digital self-service, live call center support, or on-site enrollment. The FAQ lists payroll connections for ADP, Paylocity, Paychex, Paycor, UKG, Viventium, iSolved, and Proliant, and says a custom connection can be built for other providers. BenManage says it has more than 150 pre-built and pre-approved carrier connections. Voluntary premiums go to carriers only when employees receive paychecks, and the FAQ says employers do not receive a voluntary carrier bill. Continuous auditing compares payroll deductions, remitted amounts, and carrier records to identify discrepancies. The service says every call is recorded and retained indefinitely, with AI-powered analysis for quality assurance and insights. Its no-cost plan provides benefits administration lifecycle services and technology on an à la carte basis. BenManage says standard implementations take 7–15 business days from kickoff to go-live.