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BenManage

benmanage.com

Free plan Web
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Spec score 8.5 #2 of 21 in Benefits Enrollment Software

What it is

BenManage is a web platform for employers administering employee benefits. Its lifecycle coverage includes enrollment, payroll integration, premium remittance, carrier EDI, three-way auditing, employee communications, and ACA reporting. Employees can enroll through digital self-service, live call center support, or on-site enrollment. The FAQ lists payroll connections for ADP, Paylocity, Paychex, Paycor, UKG, Viventium, iSolved, and Proliant, and says a custom connection can be built for other providers. BenManage says it has more than 150 pre-built and pre-approved carrier connections. Voluntary premiums go to carriers only when employees receive paychecks, and the FAQ says employers do not receive a voluntary carrier bill. Continuous auditing compares payroll deductions, remitted amounts, and carrier records to identify discrepancies. The service says every call is recorded and retained indefinitely, with AI-powered analysis for quality assurance and insights. Its no-cost plan provides benefits administration lifecycle services and technology on an à la carte basis. BenManage says standard implementations take 7–15 business days from kickoff to go-live.

Spec sheet

What it does
BenManage manages employer benefits administration from enrollment through payroll integration, premium remittance, carrier EDI, auditing, employee communications and ACA reporting.Read 14 Oct 2026 · benmanage.com
Support
The company says customer service backs administrators and HR teams every business day.Read 14 Oct 2026 · benmanage.com
Headquarters
BenManage lists 8220 Delmar Blvd, Suite 100, St. Louis, Missouri 63124 as its office.Read 14 Oct 2026 · benmanage.com
Founded
2010Read 28 Sep 2026 · benmanage.com
Auditing
Continuous auditing compares payroll deductions, amounts remitted, and carrier records to identify discrepancies.Read 28 Sep 2026 · benmanage.com
Broker relationship
Employers keep their existing medical broker; BenManage acts as broker of record only for voluntary benefits.Read 14 Oct 2026 · benmanage.com
Call center
Licensed counselors provide phone enrollment assistance, outbound deadline calls, scheduled appointments and multilingual support.Read 14 Oct 2026 · benmanage.com
Call handling
BenManage says every call is recorded and retained indefinitely, with AI-powered analysis for quality assurance and insights.Read 28 Sep 2026 · benmanage.com
Call recording
Every call is recorded and retained indefinitely, with AI analysis used for quality assurance and insights.Read 14 Oct 2026 · benmanage.com
Carrier connections
BenManage says it has 150+ pre-built and pre-approved carrier connections.Read 28 Sep 2026 · benmanage.com
Carrier EDI
BenManage states that it maintains more than 150 pre-built carrier connections.Read 14 Oct 2026 · benmanage.com
Company history
The Spetner family insurance business dates to 1935, while the BenManage platform was created in 2010.Read 14 Oct 2026 · benmanage.com
Company transaction
Reliance Global Group announced a definitive agreement to acquire Spetner Associates on May 15, 2024.Read 14 Oct 2026 · marshberry.com
Employee communications
The platform provides branded employee microsites plus SMS, email campaigns, benefit guides and other enrollment materials.Read 14 Oct 2026 · benmanage.com
Employer broker
The FAQ says employers do not need to change their medical broker; BenManage serves as broker of record on voluntary benefits only.Read 28 Sep 2026 · benmanage.com
Enrollment
Employees can enroll through self-service, a live call center or on-site sessions, with open-enrollment, life-event and new-hire workflows.Read 14 Oct 2026 · benmanage.com
External call-center example
A 2026 CCH Healthcare benefits guide identifies BenManage as the enrollment call center for assistance understanding and enrolling in benefits.Read 14 Oct 2026 · core.cch-benefits.com
External enrollment example
A 2025 MGM Healthcare benefits guide directs employees to BenManage's enrollment center and lists a BenManage phone number and enrollment URL.Read 14 Oct 2026 · benefitsmgm.com
Geographic scope
The terms say the website is provided for use by people located in the United States.Read 14 Oct 2026 · benmanage.com
Implementation
Standard implementations are described as taking 7–15 business days from kickoff to go-live.Read 14 Oct 2026 · benmanage.com
In-person enrollment
BenManage sends counselors with Chromebook-based, cafe-style enrollment setups for on-site employee assistance.Read 14 Oct 2026 · benmanage.com
Integration breadth
Spetner Associates says the system integrates applicant tracking, onboarding, benefit enrollment and payroll, and synchronizes data with third-party systems.Read 14 Oct 2026 · spetner.com
Leadership
Jonathan Spetner is identified as CEO, Aaron Spetner as CTO, Jacob Fishburn as COO and Judah Spetner as chief customer officer.Read 14 Oct 2026 · benmanage.com
Legal maker
The website terms identify the operator as Spetner Associates, Inc. doing business as BenManage.Read 14 Oct 2026 · benmanage.com
Licence
The terms describe the website source code, databases, software and other content as proprietary and grant only a limited personal, non-commercial access licence.Read 14 Oct 2026 · benmanage.com
Limit: à la carte structure
The product is described as à la carte, so services and technology are selected rather than presented as one fully specified bundle.Read 14 Oct 2026 · benmanage.com
Limit: large-employer focus
BenManage says it works best with employers of 500 or more employees, evaluating smaller groups case by case.Read 14 Oct 2026 · benmanage.com
Notable financial projection
The 2024 Reliance announcement projected Spetner revenue above $14 million for fiscal 2024 and described the acquisition as potentially more than doubling Reliance revenue.Read 14 Oct 2026 · marshberry.com
Onboarding
Implementation includes portal setup, testing access, payroll and carrier connections, administrator training and ongoing maintenance.Read 14 Oct 2026 · benmanage.com
Payroll integration
Two-way payroll connections exchange employee and paycheck data with deductions and benefit elections automatically.Read 14 Oct 2026 · benmanage.com
Payroll providers
The FAQ names ADP, Paylocity, Paychex, Paycor, UKG, Viventium, iSolved and Proliant, with custom connections available for other providers.Read 14 Oct 2026 · benmanage.com
Praise: integrated HR workflow
A May 2024 Reliance announcement praised BenManage for combining benefits enrollment and administration with applicant tracking, onboarding and payroll.Read 14 Oct 2026 · marshberry.com
Premium remittance
Voluntary premiums are sent to carriers only when corresponding deductions have actually been taken from employee paychecks.Read 14 Oct 2026 · benmanage.com
Recruiting automation
The Reliance announcement said BenManage connected applicant tracking and onboarding to payroll and screened applicants for Work Opportunity Tax Credits.Read 14 Oct 2026 · marshberry.com
Remittance
Voluntary premiums are remitted to carriers only when employees receive paychecks, and the FAQ says employers do not receive a voluntary carrier bill.Read 28 Sep 2026 · benmanage.com
Remote access
Spetner Associates describes remote benefits access and dedicated Chromebook kiosks for employees.Read 14 Oct 2026 · spetner.com
Reporting
BenManage advertises specialized reports, real-time reporting and built-in employer dashboards with e-file capability.Read 14 Oct 2026 · benmanage.com
Scale reported externally
The Reliance announcement said BenManage served more than 75,000 employees across the United States.Read 14 Oct 2026 · marshberry.com
Supported benefits
The FAQ lists accident, critical illness, hospital indemnity, life, disability, identity-theft and legal benefits among supported ancillary products.Read 14 Oct 2026 · benmanage.com
Target customer
BenManage says it works best for employers with at least 500 employees and serves skilled nursing, healthcare, hospitality, logistics and manufacturing organizations.Read 14 Oct 2026 · benmanage.com
Three-way auditing
Continuous reconciliation compares payroll deductions, remitted amounts and carrier records to surface discrepancies.Read 14 Oct 2026 · benmanage.com
Who it serves
BenManage says it works best with employers with 500 or more employees, including organizations in skilled nursing, healthcare, hospitality, logistics, and manufacturing.Read 28 Sep 2026 · benmanage.com
WOTC automation
Spetner Associates says BenManage automatically checks employee eligibility for Work Opportunity Tax Credits and processes the required forms.Read 14 Oct 2026 · spetner.com

Plans and prices

No-cost benefits enrollment platform Free Benefits administration lifecycle · à la carte services and technology Read 14 Oct 2026 · benmanage.com

Every BenManage plan and price →

Strong points and limits

Strong points

  • Offers self-service, call center, and on-site enrollment
  • More than 150 carrier connections
  • Continuous auditing checks payroll, remittance, and carrier records
  • Listed plan is no-cost

Limits

  • Best suited to employers with 500 or more employees
  • Standard implementation takes 7–15 business days

Who it suits

BenManage says it works best for employers with 500 or more employees, including organizations in skilled nursing, healthcare, hospitality, logistics, and manufacturing. It suits employers seeking enrollment options alongside payroll, carrier, and auditing functions.

BenManage in depth

Read the full write-up

Overview

BenManage is a web service for employers that need benefits administration tied closely to payroll and carrier operations. It is best suited to organizations with 500 or more employees, especially in skilled nursing, healthcare, hospitality, logistics, and manufacturing. The main case for choosing it is breadth across enrollment, remittance, auditing, and reporting; smaller employers may find that scope and implementation model more than they need.

Founded in 2010 and headquartered in St. Louis, Missouri, BenManage supports self-service enrollment alongside human assistance. Employers can retain their medical broker, while BenManage acts as broker of record only for voluntary benefits. Standard implementation is seven to 15 business days from kickoff to go-live, which favors organizations seeking a defined rollout window.

See the Benefits Enrollment Software directory for a wider category comparison.

Key features

Enrollment and employee support

Employees can choose benefits through a digital self-service platform, receive help from a live call center, or enroll at an on-site event. The free plan covers all enrollment events, decision support, and dependent enrollment. That combination is practical for employers whose workforce needs both independent access and assisted enrollment rather than a web-only process.

Payroll and HRIS connections

HRIS and payroll synchronization are included, with browser-based mobile access. Named payroll integrations include ADP, Paylocity, Paychex, Paycor, UKG, Viventium, iSolved, and Proliant. BenManage says it can build a custom connection for other payroll providers, reducing the need to replace an existing payroll system but potentially adding project work outside the standard integrations.

Carriers, remittance, and auditing

More than 150 pre-built and pre-approved carrier connections support data exchange at scale. Voluntary premiums are sent to carriers when employees receive paychecks, and employers do not receive a separate voluntary carrier bill. Continuous auditing compares payroll deductions, remitted amounts, and carrier records, giving administrators a way to find discrepancies before they become persistent reconciliation problems.

Communications and compliance

The broader service covers employee communications and ACA reporting in addition to enrollment and carrier administration. Every call is recorded and retained indefinitely; BenManage says AI analysis is used for quality assurance and insights. Customer service supports administrators and HR teams every business day, which matters when benefits questions continue after an enrollment event.

Pricing

BenManage offers one published plan, No-cost benefits enrollment platform, at free. It is a free benefits-administration lifecycle offering with à la carte services and technology. Included capabilities are all enrollment events, decision support, dependent enrollment, browser access, HRIS synchronization, and payroll synchronization.

The zero-price entry point is unusually suitable for employers that want core enrollment and system connections without a subscription charge. However, the à la carte structure means organizations needing additional services should establish the resulting scope and cost before committing. No separate paid tiers, seat quotas, trial period, or renewal term are given.

Platforms

BenManage runs on the web. Mobile access in the plan is delivered through a browser rather than a separately identified native Android or iOS application, so it fits teams that can use a web portal across devices.

Who it's for

BenManage is aimed at employers with 500 or more employees, including skilled nursing, healthcare, hospitality, logistics, and manufacturing organizations. It is a strong fit where payroll synchronization, many carrier relationships, assisted enrollment, and ongoing deduction auditing must operate together. Employers that want to preserve their medical-broker relationship also benefit from its voluntary-benefits-only broker-of-record arrangement.

Smaller employers or teams seeking a narrowly focused enrollment tool may not need the full lifecycle approach. Organizations using an unlisted payroll provider should also allow for a custom integration rather than assuming an immediate connection.

Pros and cons

Pros

Broad lifecycle coverage: enrollment, payroll, remittance, carrier EDI, auditing, communications, and ACA reporting are handled within one service scope.

Flexible enrollment assistance: self-service, live calls, and on-site events accommodate different employee preferences and workforce settings.

Large carrier footprint: more than 150 pre-built and pre-approved connections can reduce carrier-interface work.

Practical reconciliation controls: continuous comparison of deductions, remittances, and carrier records targets discrepancies directly.

Free core plan: the listed plan includes all enrollment events, dependents, decision support, and HRIS and payroll synchronization at free.

Cons

À la carte scope: organizations may need to budget separately for services beyond the free plan's stated core.

Web-only platform: mobile use is browser-based, with no separately identified native apps.

Enterprise orientation: the stated best fit of 500 or more employees makes it less naturally aligned with small employers.

Custom integration may be required: employers outside the named payroll systems should expect a bespoke connection process.

Alternatives

Choose Empower Health and Welfare Benefits Administration instead if you need Android, iOS, and web access and are prepared for paid, representative-led pricing. Empyrean Benefits Platform is another paid Android, iOS, and web option.

OnePoint Benefits Enrollment suits organizations wanting a paid, custom-configured Android, iOS, and web deployment. Benefitplace is a paid Android, API, iOS, and web alternative whose enrollment pricing requires a demo.

bswift offers paid Android, API, iOS, and web plans, including a customizable path for complex employers and channel partners. Darwin is a paid, no-free-plan option with Android, iOS, and web platforms.

Navia Benefits Administration is a paid Android, iOS, and web service priced by quote. PrismHR HCM Benefits Enrollment is another paid Android, iOS, and web choice with highly customizable options that scale as needs change.

Verdict

BenManage is the right choice for a large employer that wants a free core enrollment platform connected to payroll and HRIS, with extensive carrier links and continuous auditing around remittance. Look elsewhere if you require native mobile apps, transparent paid-tier pricing, or a solution designed primarily for smaller workforces.

Verdict

BenManage covers multiple steps in employer benefits administration, with enrollment choices, payroll connections, carrier links, and auditing. Its stated fit is larger employers, and standard implementation is measured in business days.

Where Specifiction places it

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