Skip to content
SPECIFICTION
Get listed

Employee Navigator

employeenavigator.com

WebiOSAndroidAPI
Visit employeenavigator.com
Spec score 8.0 #5 of 48 in Benefits Administration Software

What it is

Employee Navigator is a benefits administration, HR, and compliance platform for insurance brokers, employers, and integrated partners. Employees can enroll themselves, compare and select medical, dental, vision, life, HSA, HRA, FSA, LPFSA, DCA, and commuter plans, review coverage, see benefit details, and monitor enrollment deadlines. HR functions include onboarding, ACA reporting, payroll integrations, HR management, time-off tracking, eligibility rules, payroll deductions, and COBRA administration. Onboarding supports custom task lists, new-hire forms, policy-acknowledgement tracking, and an audit trail. Employees can use Android and iOS apps or the web to enroll, view compliance documents, request or review PTO, access contacts, and see benefits. Employee Navigator lists connections with more than 600 partners and integration with 83 payroll partners. It says annual audits cover SOC 2 Type II, HITRUST, NIST, GDPR, 23 NYCRR 500, and CCPA. Two-factor authentication is required. Pricing is on request, with no free plan.

Spec sheet

What it does
Employee Navigator is a benefits, HR and compliance platform connecting brokers, employers and integrated partners.Read 15 Oct 2026 · employeenavigator.com
Product
Employee Navigator is an integrated benefits administration, HR, and compliance platform for insurance brokers, employers, and integrated partners.Read 30 Sep 2026 · employeenavigator.com
Integrations
Employee Navigator says it connects with 600+ partners, including ADP, Paylocity, UnitedHealthcare, Principal, MetLife, Paychex, and Guardian.Read 30 Sep 2026 · employeenavigator.com
Mobile apps
The iPhone and Android apps let account holders view coverage, complete enrollments, process life events, review dependents and upload insurance cards.Read 15 Oct 2026 · apps.apple.com
Support
Plan comparisons list an assigned implementation consultant, broker training sessions, a knowledge base and video library, webinars, and email and phone support; Platinum includes priority phone support.Read 30 Sep 2026 · employeenavigator.com
Headquarters
Bethesda, Maryland, United StatesRead 28 Sep 2026 · employeenavigator.com
Founded
2008Read 28 Sep 2026 · employeenavigator.com
ACA reporting
The pricing matrix lists variable-hour management, 1094/1095 reporting, applicable-large-employer calculations and an affordability calculator.Read 15 Oct 2026 · hub.employeenavigator.com
API and extensibility
Payroll, quoting-engine and evidence-of-insurability integrations use APIs; partner integrations generally require technical onboarding rather than a public developer portal.Read 15 Oct 2026 · employeenavigator.com
API data exchange
A published integration guide describes bidirectional demographic exchange, deduction synchronization, employee records, single sign-on and real-time updates.Read 15 Oct 2026 · support.employeenavigator.com
Benefits administration
The platform supports online enrollment, plan comparison, coverage review, enrollment-status monitoring, document storage and employee self-service.Read 15 Oct 2026 · employeenavigator.com
Benefits enrollment
The platform lets employees self-enroll, compare and select plans, review coverage, monitor enrollment deadlines, and access benefit details online.Read 30 Sep 2026 · employeenavigator.com
Company founded and headquarters
Employee Navigator says it launched in 2008 and lists its headquarters at 7700 Wisconsin Avenue, Bethesda, Maryland.Read 15 Oct 2026 · employeenavigator.com
Company history
Employee Navigator says it launched in 2008 and opened its first office in Gaithersburg, Maryland.Read 30 Sep 2026 · employeenavigator.com
Company legal name
The terms identify the contracting entity as Employee Navigator LLC, a Delaware limited liability company.Read 15 Oct 2026 · employeenavigator.com
Company size
LinkedIn lists Employee Navigator as a privately held software-development company with 51–200 employees and headquarters in Bethesda, Maryland.Read 15 Oct 2026 · linkedin.com
Documentation and support
The help center provides payroll, EDI, training and integration categories, promoted user guides, webinars and a request-submission channel.Read 15 Oct 2026 · support.employeenavigator.com
Funding and ownership
The company says it raised $34 million from JMI Equity in 2021; CB Insights lists $134 million total funding and identifies Spectrum Equity, JMI Equity, TransMedia Capital and Centana Growth Partners as investors.Read 15 Oct 2026 · cbinsights.com
HR and compliance
The platform includes benefits administration, onboarding, ACA reporting, HR management, payroll integrations, and time-off tracking.Read 30 Sep 2026 · employeenavigator.com
HR management
HR tools centralize employee records, self-service changes, documents, electronic signatures, org charts, employee classes and reporting.Read 15 Oct 2026 · employeenavigator.com
Integration ecosystem
The company states that its marketplace connects with more than 600 insurance carriers, payroll companies and TPAs, including ADP, Paylocity, UnitedHealthcare, Principal, MetLife, Paychex and Guardian.Read 15 Oct 2026 · employeenavigator.com
Licence
Employee Navigator Solutions are proprietary SaaS software licensed through limited, non-exclusive, revocable access terms.Read 15 Oct 2026 · employeenavigator.com
Limit: coverage gaps
Reviewers report that some deduction codes, 401(k) enrollment and direct health-provider communication are not fully supported.Read 15 Oct 2026 · capterra.com
Limit: payroll synchronization
Reviewers report delayed or incorrect transfers to payroll systems, occasional deduction-code mismatches and the need for broker intervention.Read 15 Oct 2026 · capterra.com
Limit: reporting and permissions
Reviewers mention limited canned reports, restrictive role permissions and multiple steps for file uploads.Read 15 Oct 2026 · g2.com
Mobile access
Employees can use a phone to enroll in benefits, view compliance documents, request and view PTO, access company contacts, and see benefit details.Read 30 Sep 2026 · employeenavigator.com
New-hire onboarding
Onboarding includes customizable checklists, employee self-service, audit trails, digital forms, policy acknowledgements and task assignment by location or industry.Read 15 Oct 2026 · employeenavigator.com
Notable news: Ease acquisition
Employee Navigator states that it acquired Ease in 2023, expanding its benefits-administration and HR platform.Read 15 Oct 2026 · employeenavigator.com
Onboarding
Onboarding supports custom task checklists, a comprehensive audit trail, new-hire forms, and digital tracking of policy acknowledgements.Read 30 Sep 2026 · employeenavigator.com
Payroll
Its benefits administration page says it is integrated with 83 payroll partners.Read 30 Sep 2026 · employeenavigator.com
Payroll integration
Employee Navigator says it integrates with 83 payroll partners and synchronizes employee data and deductions.Read 15 Oct 2026 · employeenavigator.com
Praise: automation and integrations
Reviewers commonly praise payroll synchronization, reduced manual entry, paperless enrollment and centralized employee-benefit information.Read 15 Oct 2026 · capterra.com
Praise: ease of use
Independent reviewers repeatedly describe the interface and benefits enrollment workflow as intuitive, easy to navigate and employee-friendly.Read 15 Oct 2026 · trustradius.com
Pricing limits
The pricing page marks 834 EDI feeds as an additional-fee item and lists $0.45 PEPM for Enhanced Plus and Elite, with the fee shown as free for Platinum.Read 30 Sep 2026 · employeenavigator.com
Rating on Apple App Store
Not enough ratings to display an overview out of 5 from no displayed countRead 15 Oct 2026 · apps.apple.com
Rating on Capterra
4.6 out of 5 from 184 reviewsRead 15 Oct 2026 · capterra.com
Rating on G2
4.6 out of 5 from 166 reviewsRead 15 Oct 2026 · g2.com
Rating on GetApp
4.6 out of 5 from 184 reviewsRead 15 Oct 2026 · getapp.com
Rating on Google Play
No star rating or review count displayed out of 5 from no displayed countRead 15 Oct 2026 · play.google.com
Rating on Software Advice
4.6 out of 5 from 184 reviewsRead 15 Oct 2026 · softwareadvice.com
Rating on TrustRadius
8.7 out of 10 from 183 reviews and ratingsRead 15 Oct 2026 · trustradius.com
Security audits
Employee Navigator says it is audited annually for SOC 2 Type II, HITRUST, NIST, GDPR, 23 NYCRR 500, and CCPA.Read 30 Sep 2026 · employeenavigator.com
Security certifications
Employee Navigator states that it is audited annually against SOC 2 Type II, HITRUST, NIST, GDPR, 23 NYCRR 500 and CCPA, and lists HIPAA among its attestations.Read 15 Oct 2026 · org.employeenavigator.com
Security controls
The company describes mandatory two-factor authentication, AES-256 encryption at rest, TLS 1.2 or higher in transit, network segmentation, backups and continuous security monitoring.Read 15 Oct 2026 · org.employeenavigator.com
Self-hosting
The security page says the service runs on Microsoft Azure with Logicworks-managed hosting, and the terms provide internet access rather than self-hosting.Read 15 Oct 2026 · org.employeenavigator.com
System requirements
Web access requires an account, an internet-connected computer capable of rendering web pages and JavaScript; mobile access requires an internet-connected device and an Apple App Store or Google Play account.Read 15 Oct 2026 · employeenavigator.com
Time-off tracking
Time-off and vacation tracking is included in the Elite and Platinum tiers.Read 15 Oct 2026 · hub.employeenavigator.com

Plans and prices

Elite Priced on request Enhanced Plus features · enrollment assistance · new-hire onboarding · recurring tasks · PTO and vacation tracking · AMS integrations Read 15 Oct 2026 · hub.employeenavigator.com
Enhanced Priced on request Online enrollment · carrier, payroll and TPA integrations · enrollment forms library · ACA reporting · AI plan builds Read 15 Oct 2026 · hub.employeenavigator.com
Enhanced Plus Priced on request Enhanced features · 834 EDI files · third-party apps Read 15 Oct 2026 · hub.employeenavigator.com
Platinum Priced on request Elite features · $0 PEPM for 834 EDI · priority phone support Read 15 Oct 2026 · hub.employeenavigator.com

Every Employee Navigator plan and price →

Strong points and limits

Strong points

  • Android, iOS, and web access
  • Supports ACA reporting and COBRA administration
  • Connects with 600+ partners
  • Annual security and compliance audits
  • Mobile PTO and benefits access

Limits

  • Pricing is available only on request
  • No free plan
  • 834 EDI feeds may incur fees
  • Some plans have different support levels

Who it suits

It suits insurance brokers, employers, and integrated partners managing benefits, HR, onboarding, and compliance. Employees needing mobile or web benefits access are also covered.

Verdict

Employee Navigator brings benefits enrollment, HR workflows, compliance, payroll connections, and employee self-service into one platform. Its broad integrations and mobile access are specified, while pricing requires contacting the company.

Where Specifiction places it

Alternatives to Employee NavigatorAll alternatives →