Benefitfocus vs Employee Navigator
Benefitfocus
benefitfocus.com
Employee Navigator
employeenavigator.comSide by side
| Figure | Benefitfocus | Employee Navigator |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 4 |
| Spec score · Employee Benefits Support Software | 8.4 (#1) | 8.1 (#3) |
| Spec score · Benefits Administration Software | 8.4 (#3) | 8.0 (#5) |
| Spec score · UKG Marketplace Software | 8.2 (#2) | 7.8 (#6) |
| Spec score · Benefits Enrollment Software | 8.4 (#3) | 8.0 (#7) |
| Company legal name | Crunchbase lists the legal name as Benefitfocus Inc. | The terms identify the contracting entity as Employee Navigator LLC, a Delaware limited liability company. |
| Company size | LinkedIn lists Benefitfocus in the 1,001–5,000 employee range. | LinkedIn lists Employee Navigator as a privately held software-development company with 51–200 employees and headquarters in Bethesda, Maryland. |
| Founded | 2000 | 2008 |
| Headquarters | Charleston, South Carolina, USA | Bethesda, Maryland, United States |
| Integrations | The platform connects HCM, payroll, health-plan, carrier and other third-party systems through file exchange and APIs. | Employee Navigator says it connects with 600+ partners, including ADP, Paylocity, UnitedHealthcare, Principal, MetLife, Paychex, and Guardian. |
| Licence | Benefitfocus is described by AlternativeTo as a proprietary commercial product. | Employee Navigator Solutions are proprietary SaaS software licensed through limited, non-exclusive, revocable access terms. |
| Mobile access | The benefits experience is designed for mobile-friendly access. | Employees can use a phone to enroll in benefits, view compliance documents, request and view PTO, access company contacts, and see benefit details. |
| Rating on G2 | 4.2 out of 5 from 30 reviews | 4.6 out of 5 from 166 reviews |
| Rating on GetApp | 3.7 out of 5 from 3 reviews | 4.6 out of 5 from 184 reviews |
| Rating on TrustRadius | 8.1 out of 10 from 13 reviews | 8.7 out of 10 from 183 reviews and ratings |
| Security audits | The company says SOC 1 Type 2 and SOC 2 Type 2 controls are assessed annually, while PCI-DSS assessments occur yearly and HITRUST assessments every two years. | Employee Navigator says it is audited annually for SOC 2 Type II, HITRUST, NIST, GDPR, 23 NYCRR 500, and CCPA. |
| Security controls | Benefitfocus says it uses application, system and procedural controls to protect customer and member data. | The company describes mandatory two-factor authentication, AES-256 encryption at rest, TLS 1.2 or higher in transit, network segmentation, backups and continuous security monitoring. |
| What it does | Benefitfocus is a cloud platform for administering employee benefits, enrollment and year-round engagement. | Employee Navigator is a benefits, HR and compliance platform connecting brokers, employers and integrated partners. |
Plans
Benefitfocus
- Benefitfocus Benefits AdministrationPriced on request
- Benefitfocus benefits administration platformPriced on request
Employee Navigator
- ElitePriced on request
- EnhancedPriced on request
- Enhanced PlusPriced on request
- PlatinumPriced on request
In their own words
Benefitfocus
Benefitfocus provides benefits-administration software for employers, health plans, brokers and the people they support. Employees use a personalized portal to compare plans, receive claims-based decision support, manage contributions and dependents or beneficiaries, and access benefits year-round. Administrator tools cover enrollment and participation, employee and dependent records, communications, reporting, data exchange, case management and documents. Supported plan types include health, dental, vision, life, disability, retirement, voluntary benefits and health accounts. APIs support integrations, including pre-integrations with HCM and payroll providers; insurance data can use LIMRA LDEx file or API exchange. The mobile app handles enrollment, life events, document submission, shopping and secure messaging, while some health claims features require Health Insights. Benefitfocus describes ACA compliance support, HIPAA safeguards and recurring SOC, PCI DSS and HITRUST assessments. Pricing is by consultation, with no free plan.
Employee Navigator
Employee Navigator is a benefits administration, HR, and compliance platform for insurance brokers, employers, and integrated partners. Employees can enroll themselves, compare and select medical, dental, vision, life, HSA, HRA, FSA, LPFSA, DCA, and commuter plans, review coverage, see benefit details, and monitor enrollment deadlines. HR functions include onboarding, ACA reporting, payroll integrations, HR management, time-off tracking, eligibility rules, payroll deductions, and COBRA administration. Onboarding supports custom task lists, new-hire forms, policy-acknowledgement tracking, and an audit trail. Employees can use Android and iOS apps or the web to enroll, view compliance documents, request or review PTO, access contacts, and see benefits. Employee Navigator lists connections with more than 600 partners and integration with 83 payroll partners. It says annual audits cover SOC 2 Type II, HITRUST, NIST, GDPR, 23 NYCRR 500, and CCPA. Two-factor authentication is required. Pricing is on request, with no free plan.