Benefitfocus vs Ease

Benefitfocus provides benefits-administration software for employers, health plans, brokers and the people they support. Employees use a personalized portal to compare plans, receive claims-based decision support, manage contributions and dependents or beneficiaries, and access benefits year-round. Administrator tools cover enrollment and participation, employee and dependent records, communications, reporting, data exchange, case management and documents. Supported plan types include health, dental, vision, life, disability, retirement, voluntary benefits and health accounts. APIs support integrations, including pre-integrations with HCM and payroll providers; insurance data can use LIMRA LDEx file or API exchange. The mobile app handles enrollment, life events, document submission, shopping and secure messaging, while some health claims features require Health Insights. Benefitfocus describes ACA compliance support, HIPAA safeguards and recurring SOC, PCI DSS and HITRUST assessments. Pricing is by consultation, with no free plan.

Ease is a broker-powered benefits administration and HR platform for small businesses, including businesses with two employees. It is available on Android, iOS and the web. The Pro tier includes online enrollment, rate quoting, onboarding, marketing tools and renewal assistance. Agency adds plan libraries, compensation statements, client management reports, EOI management, third-party EDI apps and EaseConnect 834; Enterprise adds custom reports, single sign-on, carrier-specific census and point-in-time reporting. EaseConnect and EaseConnect+ provide direct carrier connections for enrollment updates, additions and changes. The marketplace spans HR tools, telemedicine, payroll, compliance resources, enrollment assistance, COBRA management and identity protection partners. Named payroll integrations include ADP Workforce Now, Heartland, Paycor, Paylocity and RUN Powered by ADP. Pricing is on request; payroll integration costs and setup fees vary by partner and typically range from $0 to $1.50 PEPM. Optional Modernize costs $1 PEPM for brokers to enable and $2 PEPM for employers; ACA compliance is listed at $6 per employee per form per year. Ease offers support by chat, phone, video, Help Center and Ease Academy. Its security page mentions plans to sunset the platform in 2027.