Benefitfocus vs Navia Benefit Solutions

Benefitfocus provides benefits-administration software for employers, health plans, brokers and the people they support. Employees use a personalized portal to compare plans, receive claims-based decision support, manage contributions and dependents or beneficiaries, and access benefits year-round. Administrator tools cover enrollment and participation, employee and dependent records, communications, reporting, data exchange, case management and documents. Supported plan types include health, dental, vision, life, disability, retirement, voluntary benefits and health accounts. APIs support integrations, including pre-integrations with HCM and payroll providers; insurance data can use LIMRA LDEx file or API exchange. The mobile app handles enrollment, life events, document submission, shopping and secure messaging, while some health claims features require Health Insights. Benefitfocus describes ACA compliance support, HIPAA safeguards and recurring SOC, PCI DSS and HITRUST assessments. Pricing is by consultation, with no free plan.

Navia Benefit Solutions provides employers with benefits administration, consumer-directed health plans, retirement and wealth solutions, lifestyle spending accounts and compliance services. Its listed offerings include FSA, HSA, HRA, commuter benefits, COBRA, direct billing, education benefits and retirement. The Benefits Administration solution is presented as one website, one dedicated service team and an integrated experience for employers and employees. Eligible participants with an FSA, HRA, HSA or commuter benefit can use the MyNavia app to submit claims, receive alerts, view balances and eligible expenses, and log in biometrically. The app is free to download and use, and is available on Android and iOS; the service also has a web platform. FSA tools include a debit card, claims and balance portal, and photo claim submission. HSA administration supports lump-sum and allocated employer contributions, with investing available once the balance reaches $1,000. FlexConnect can sync medical, dental and vision insurance claims with an FSA. Navia names ADP and Employee Navigator as partners and says it can connect with any file vendor. Pricing is available by requesting a quote; no price is stated.