Benefitplace vs Employee Navigator
Benefitplace
benefitfocus.com
Employee Navigator
employeenavigator.comSide by side
| Figure | Benefitplace | Employee Navigator |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 4 |
| Spec score · Benefits Enrollment Software | 8.4 (#4) | 8.0 (#7) |
| API and extensibility | Benefitfocus advertises API-based integrations, hosted connections, single sign-on and vendor-managed exchange technologies. | Payroll, quoting-engine and evidence-of-insurability integrations use APIs; partner integrations generally require technical onboarding rather than a public developer portal. |
| Company size | LinkedIn lists Benefitfocus as headquartered in Charleston, South Carolina, with 1,001–5,000 employees. | LinkedIn lists Employee Navigator as a privately held software-development company with 51–200 employees and headquarters in Bethesda, Maryland. |
| Headquarters | Charleston, South Carolina, United States | Bethesda, Maryland, United States |
| Integrations | Benefitplace exchanges data with employer portals, HR and payroll systems, HSA/FSA/HRA banks and COBRA administrators. | Employee Navigator says it connects with 600+ partners, including ADP, Paylocity, UnitedHealthcare, Principal, MetLife, Paychex, and Guardian. |
| Licence | Reviewed pages describe Benefitplace as cloud/SaaS software and do not identify an open-source licence. | Employee Navigator Solutions are proprietary SaaS software licensed through limited, non-exclusive, revocable access terms. |
| Mobile access | The mobile app exposes coverage details, plan documents, ID cards, account balances, claims and benefit elections. | Employees can use a phone to enroll in benefits, view compliance documents, request and view PTO, access company contacts, and see benefit details. |
| Rating on Apple App Store | 4.6 out of 5 from 30K ratings. | Not enough ratings to display an overview out of 5 from no displayed count |
| Rating on G2 | 4.3 out of 5 from 31 reviews. | 4.6 out of 5 from 166 reviews |
| Rating on Google Play | 2.5 out of 5 from 794 reviews. | No star rating or review count displayed out of 5 from no displayed count |
| Rating on TrustRadius | 8.1 out of 10 from 13 reviews and ratings. | 8.7 out of 10 from 183 reviews and ratings |
| Security certifications | Benefitfocus says it performs annual SOC 1 and SOC 2 Type 2 audits covering Benefitplace, enrollment, exchange, billing and catalog services. | Employee Navigator states that it is audited annually against SOC 2 Type II, HITRUST, NIST, GDPR, 23 NYCRR 500 and CCPA, and lists HIPAA among its attestations. |
| Self-hosting | Benefitplace is presented as a cloud-based platform, and no self-hosted deployment option is described on the reviewed product pages. | The security page says the service runs on Microsoft Azure with Logicworks-managed hosting, and the terms provide internet access rather than self-hosting. |
| Support | Health plan customers receive a designated, in-house customer success team, a dedicated point of contact and customer success manager, and year-round adoption support. | Plan comparisons list an assigned implementation consultant, broker training sessions, a knowledge base and video library, webinars, and email and phone support; Platinum includes priority phone support. |
| What it does | Benefitplace is Benefitfocus’s cloud benefits-administration platform for health plans, employers, brokers and members. | Employee Navigator is a benefits, HR and compliance platform connecting brokers, employers and integrated partners. |
Plans
Benefitplace
- BenefitplacePriced on request
- Benefitplace Eligibility & EnrollmentPriced on request
Employee Navigator
- ElitePriced on request
- EnhancedPriced on request
- Enhanced PlusPriced on request
- PlatinumPriced on request
In their own words
Benefitplace
Benefitplace automates web- and file-based enrollment and supports year-round benefits administration for health plans and commercial groups. Its users can include brokers, group administrators, employees, and health plans serving groups of different sizes. Role-based access supports interactions among these participants. Enrollment capabilities include plan and data rules, provider and prescription lookup, group installation, and direct or file-based enrollment. Employees can compare coverage choices using decision support on any device. The platform offers pre-built HR technology connections, data exchange with benefit providers, and near real-time HCM transmissions for employee demographics and payroll deductions. Data services cover file exchange and automation, data translation, synchronization, APIs, web services, exception handling, and third-party integrations. Benefitfocus lists Benefitplace among services covered by annual SOC 1 and SOC 2 Type 2 reviews. Health plan customers receive an in-house customer success team, a dedicated contact, and year-round adoption support. It is listed for Android, iOS, web, and API access. Pricing is available on request, and prospective customers can request a demo.
Employee Navigator
Employee Navigator is a benefits administration, HR, and compliance platform for insurance brokers, employers, and integrated partners. Employees can enroll themselves, compare and select medical, dental, vision, life, HSA, HRA, FSA, LPFSA, DCA, and commuter plans, review coverage, see benefit details, and monitor enrollment deadlines. HR functions include onboarding, ACA reporting, payroll integrations, HR management, time-off tracking, eligibility rules, payroll deductions, and COBRA administration. Onboarding supports custom task lists, new-hire forms, policy-acknowledgement tracking, and an audit trail. Employees can use Android and iOS apps or the web to enroll, view compliance documents, request or review PTO, access contacts, and see benefits. Employee Navigator lists connections with more than 600 partners and integration with 83 payroll partners. It says annual audits cover SOC 2 Type II, HITRUST, NIST, GDPR, 23 NYCRR 500, and CCPA. Two-factor authentication is required. Pricing is on request, with no free plan.