Benefitsolver vs Empower Health and Welfare Benefits Administration
Benefitsolver
businessolver.comEmpower Health and Welfare Benefits Administration
empower.comSide by side
| Figure | Benefitsolver | Empower Health and Welfare Benefits Administration |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 1 | 1 |
| Spec score · Benefits Enrollment Software | 7.7 (#10) | 7.8 (#9) |
| Administration | Features include enrollment and eligibility, retiree administration, COBRA and direct bill administration, billing and financial reporting, verification, reporting and analytics, payroll management, communications and consumer-directed healthcare administration. | Features include HR administration tools, carrier billing and reporting, carrier file management, and dependent and life-event verification. |
| Decision support | The platform includes integrated decision support, benefits activation communications and instant verification using optical character recognition. | A medical plan decision tool provides personalized, data-driven healthcare cost estimates. |
| Founded | 1998 | 2014 |
| Headquarters | West Des Moines, Iowa, United States | Greenwood Village, Colorado, United States |
| Purpose | Benefitsolver is Businessolver’s benefits administration and engagement platform for year-round personalized benefits experiences. | The service helps employers streamline benefits administration and manage plan eligibility. |
| Security | Businessolver states that Benefitsolver is HITRUST certified and uses multiple layers of physical and technical security. | Empower’s security page lists a SOC 2 Type 2 third-party attestation, minimum AES-256 encryption at rest, and TLS 1.2 or higher in transit. |
| Support | Benefitsolver is supported by high-touch service and member advocates using phone, chat and email technology. | Experienced consultants and a staffed call center support HR teams and answer employee enrollment and eligibility questions. |
Plans
Empower Health and Welfare Benefits Administration
- Empower Health and Welfare Benefits AdministrationPriced on request
Empower Health and Welfare Benefits Administration pricing →
In their own words
Benefitsolver
Benefitsolver is Businessolver’s benefits administration and engagement platform for year-round benefits management. It supports configurable experiences for new hires, active employees and retirees, with enrollment and eligibility rules, life-event enrollment, retiree administration, COBRA and direct-bill administration, payroll deductions, billing, financial reporting, verification, analytics, communications and consumer-directed healthcare administration. Listed plan types include HSA, FSA, HRA, retiree HRA, commuter benefits, tuition reimbursement, student loan repayment, adoption assistance, surrogacy assistance and lifestyle spending accounts. Compliance functions cover ACA tracking and reporting, QMCSO administration, COBRA requirements, Transparency in Coverage and WCAG accessibility. Sofia provides machine-learning assistance by phone or chat 24/7. The MyChoice Benefits App supports plan details, enrollment, document uploads, claims, reimbursements and employer messages. Benefitsolver runs on Android, iOS and web, with integrations that transfer elections to carriers and third-party platforms.
Empower Health and Welfare Benefits Administration
Empower Health and Welfare Benefits Administration helps employers administer employee health and welfare plans, including eligibility, enrollment, and ongoing plan management. Its customizable MyBenefitChoice platform gives employees a branded portal for open enrollment, life events, benefits information, and decision support. Employees can use step-by-step or pick-and-choose enrollment, submit life events, and upload supporting documents. The portal is available 24/7 by smartphone, tablet, or computer, with mobile access through a browser. Administrator tools cover HR administration, carrier billing and reporting, carrier file management, dependent and life-event verification, rules-based eligibility, and role-based access. Sponsors can view real-time plan data in prebuilt and custom reports. The service also includes custom-branded communications, year-round education, integrated support, and personalized medical cost estimates. Empower lists multifactor authentication, AES-256 encryption at rest, TLS 1.2 or higher in transit, and a SOC 2 Type 2 attestation. It is available on Android, iOS, and the web. Pricing is not displayed; organizations are directed to contact an Empower representative.