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SPECIFICTION
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Benefitsolver

businessolver.com

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Spec score 7.7 #6 of 28 in Employee Benefits Support Software

What it is

Benefitsolver is Businessolver’s benefits administration and engagement platform for year-round benefits management. It supports configurable experiences for new hires, active employees and retirees, with enrollment and eligibility rules, life-event enrollment, retiree administration, COBRA and direct-bill administration, payroll deductions, billing, financial reporting, verification, analytics, communications and consumer-directed healthcare administration. Listed plan types include HSA, FSA, HRA, retiree HRA, commuter benefits, tuition reimbursement, student loan repayment, adoption assistance, surrogacy assistance and lifestyle spending accounts. Compliance functions cover ACA tracking and reporting, QMCSO administration, COBRA requirements, Transparency in Coverage and WCAG accessibility. Sofia provides machine-learning assistance by phone or chat 24/7. The MyChoice Benefits App supports plan details, enrollment, document uploads, claims, reimbursements and employer messages. Benefitsolver runs on Android, iOS and web, with integrations that transfer elections to carriers and third-party platforms.

Spec sheet

Purpose
Benefitsolver is Businessolver’s benefits administration and engagement platform for year-round personalized benefits experiences.Read 30 Sep 2026 · businessolver.com
Integrations
Benefitsolver automatically transfers employee elections and related information to carriers and third-party platforms without manual intervention.Read 30 Sep 2026 · businessolver.com
Security
Businessolver states that Benefitsolver is HITRUST certified and uses multiple layers of physical and technical security.Read 30 Sep 2026 · businessolver.com
Privacy
Businessolver says it does not sell personal information and shares it only as necessary to perform services or as permitted by contract.Read 30 Sep 2026 · businessolver.com
Compliance
Benefitsolver supports ACA compliance and tracking, QMCSO administration, COBRA requirements, Transparency in Coverage compliance and WCAG platform accessibility.Read 30 Sep 2026 · businessolver.com
Support
Benefitsolver is supported by high-touch service and member advocates using phone, chat and email technology.Read 30 Sep 2026 · businessolver.com
Headquarters
West Des Moines, Iowa, United StatesRead 23 Sep 2026 · businessolver.com
Founded
1998Read 23 Sep 2026 · businessolver.com
Administration
Features include enrollment and eligibility, retiree administration, COBRA and direct bill administration, billing and financial reporting, verification, reporting and analytics, payroll management, communications and consumer-directed healthcare administration.Read 30 Sep 2026 · businessolver.com
App stores
Businessolver’s guide directs users to download the MyChoice Mobile App from the Apple App Store or Google Play Store.Read 30 Sep 2026 · info.businessolver.com
Compliance audits
Businessolver supports security and compliance through HITRUST certification, SOC 1 and SOC 2 testing, HIPAA compliance reviews, penetration testing and vulnerability scanning.Read 30 Sep 2026 · businessolver.com
Decision support
The platform includes integrated decision support, benefits activation communications and instant verification using optical character recognition.Read 30 Sep 2026 · businessolver.com
Mobile app
The MyChoice Benefits App lets employees view plan details, enroll, upload documentation, manage claims, submit reimbursements and receive employer messages and tasks.Read 30 Sep 2026 · info.businessolver.com
Partner ecosystem
Pinnacle Partners integrate flexible products and services directly within the Benefitsolver platform; some connections use APIs.Read 30 Sep 2026 · businessolver.com
Sofia assistant
Sofia is a machine-learning virtual benefits assistant available by phone or chat 24/7.Read 30 Sep 2026 · businessolver.com
Target users
The platform is configurable for new hires, active employees and retirees.Read 30 Sep 2026 · businessolver.com

Plans and prices

Benefitsolver Priced on request Contact Sales Configurable for new hires, active employees and retirees · Enrollment, eligibility, COBRA, payroll and reporting Read 30 Sep 2026 · businessolver.com

Every Benefitsolver plan and price →

Strong points and limits

Strong points

  • Supports Android, iOS and web
  • Handles enrollment, eligibility and life events
  • Includes COBRA administration and ACA reporting
  • Sofia assistance available by phone or chat 24/7
  • Automatic carrier and platform data transfers

Limits

  • Pricing is available only on request
  • No free plan is listed
  • Configuration targets organizational benefits administration

Who it suits

It suits employers administering benefits for new hires, employees and retirees across multiple plan types. It also fits teams needing COBRA, ACA reporting, payroll and carrier integrations.

Verdict

Benefitsolver covers a broad benefits-administration scope, from enrollment and payroll to compliance and employee self-service. Its mobile apps, virtual assistant and integrations support ongoing employee access, while pricing requires contacting sales.

Where Specifiction places it

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