Benefitsolver vs Empyrean Benefits Platform

Benefitsolver is Businessolver’s benefits administration and engagement platform for year-round benefits management. It supports configurable experiences for new hires, active employees and retirees, with enrollment and eligibility rules, life-event enrollment, retiree administration, COBRA and direct-bill administration, payroll deductions, billing, financial reporting, verification, analytics, communications and consumer-directed healthcare administration. Listed plan types include HSA, FSA, HRA, retiree HRA, commuter benefits, tuition reimbursement, student loan repayment, adoption assistance, surrogacy assistance and lifestyle spending accounts. Compliance functions cover ACA tracking and reporting, QMCSO administration, COBRA requirements, Transparency in Coverage and WCAG accessibility. Sofia provides machine-learning assistance by phone or chat 24/7. The MyChoice Benefits App supports plan details, enrollment, document uploads, claims, reimbursements and employer messages. Benefitsolver runs on Android, iOS and web, with integrations that transfer elections to carriers and third-party platforms.

Empyrean Benefits Platform provides benefits administration technology and services for employees and HR teams. It automates eligibility and enrollment, with built-in eligibility and compliance features, and offers decision support personalized with employees’ individualized health data. The platform connects to payroll and HRIS systems, wellness providers, carriers and consumer accounts. HR teams can access real-time insights and customizable on-demand reports with analytics. Communications include digital benefit guides, targeted email campaigns and educational videos. The mobile apps provide benefits access and management; EmpyreanGO also offers personalized recommendations, healthcare ID cards, appointment scheduling with select providers and links to financial accounts. Closed-Loop Payroll compares deductions with enrollment data, flags variances and adjusts future payroll files. Verification services cover dependents, documents and Evidence of Insurability. Empyrean says its Employee Service Center resolves 95% of employee questions on the first call. The platform is available on Android, iOS and the web. Pricing is on request.