Berry AI Drive-Thru Timer vs Graivy ServThru
Berry AI Drive-Thru Timer
berry-ai.comGraivy ServThru
graivy.comSide by side
| Figure | Berry AI Drive-Thru Timer | Graivy ServThru |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 1 | 1 |
| Spec score · Restaurant Drive-Thru Software | 7.3 (#9) | 7.6 (#4) |
| Intended customers | Berry AI describes its solutions as serving QSR operators, owners, and brands. | Graivy describes its solutions as built for the quick-service restaurant industry. |
| Purpose | The camera-based system measures speed of service across the drive-thru customer journey. | ServThru is a touchless, voice-driven assistant that takes drive-thru orders for quick-service restaurants. |
| Security | Berry AI lists ISO 27001 under its enterprise-grade security information. | The ServThru page says the restaurant team manages payment and describes the transaction as secure; it does not specify a security certification. |
| Support | Berry AI says it typically replies to contact form messages within one business day. | Graivy says it helps ensure the product runs smoothly during setup and offers a demo with a path to a pilot. |
Plans
Berry AI Drive-Thru Timer
- Berry AI Drive-Thru TimerPriced on request
In their own words
Berry AI Drive-Thru Timer
Berry AI Drive-Thru Timer uses cameras to measure service speed across a drive-thru customer journey. It tracks pre-menu queues, ordering, window time, pull-ahead waits, and curbside arrivals, and can identify vehicles that leave before ordering. For line-busting operations, it measures pull-ahead wait times, throughput, and speed across lanes. Live metrics appear on kitchen monitors and cloud dashboards. Daily reports help store managers identify trends for staffing and operating decisions, while brand leadership can compare performance across locations. Above-ground cameras can be installed without shutting down drive-thrus for loop repair. Berry AI says the platform connects with existing workflows and POS ecosystems. Its enterprise security information lists ISO 27001. Support documentation says cameras do not record or store video footage by default. The product is intended for QSR operators, owners, and brands. It is a paid, hybrid-deployment service for web use.
Graivy ServThru
Graivy ServThru is a web-based, voice-driven assistant for taking drive-thru orders at quick-service restaurants. It handles simple orders and customizations, then sends confirmed orders to the restaurant’s POS in real time so kitchen preparation can begin. Restaurant staff take over for payment and the final handoff. ServThru works with existing POS systems and drive-thru hardware, including legacy equipment and newer technology. Restaurants can update menus for promotions, seasonal changes, and limited-time offers. The system monitors orders as they happen, alerts staff when human judgment is needed, and provides real-time insights into order trends and peak times. Graivy describes ServThru as suitable for an individual restaurant or a chain, with scaling from one location to 100. The company says the staff-managed transaction is secure but does not name a certification or compliance standard. Graivy is headquartered in Toronto, Ontario, Canada, and focuses on the quick-service restaurant industry. Pricing is on request; prospective customers can request a demo and a path to a pilot.