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SPECIFICTION
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Graivy ServThru

graivy.com

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Spec score 7.6 #4 of 23 in Restaurant Drive-Thru Software

What it is

Graivy ServThru is a web-based, voice-driven assistant for taking drive-thru orders at quick-service restaurants. It handles simple orders and customizations, then sends confirmed orders to the restaurant’s POS in real time so kitchen preparation can begin. Restaurant staff take over for payment and the final handoff. ServThru works with existing POS systems and drive-thru hardware, including legacy equipment and newer technology. Restaurants can update menus for promotions, seasonal changes, and limited-time offers. The system monitors orders as they happen, alerts staff when human judgment is needed, and provides real-time insights into order trends and peak times. Graivy describes ServThru as suitable for an individual restaurant or a chain, with scaling from one location to 100. The company says the staff-managed transaction is secure but does not name a certification or compliance standard. Graivy is headquartered in Toronto, Ontario, Canada, and focuses on the quick-service restaurant industry. Pricing is on request; prospective customers can request a demo and a path to a pilot.

Spec sheet

Purpose
ServThru is a touchless, voice-driven assistant that takes drive-thru orders for quick-service restaurants.Read 8 Oct 2026 · graivy.com
Product
ServThru is a touchless, voice-driven assistant that takes drive-thru orders.Read 4 Oct 2026 · graivy.com
Integrations
ServThru integrates with existing POS systems and drive-thru hardware, including legacy systems and newer technology.Read 4 Oct 2026 · graivy.com
Security
The ServThru page says the restaurant team manages payment and describes the transaction as secure; it does not specify a security certification.Read 4 Oct 2026 · graivy.com
Support
Graivy says it helps ensure the product runs smoothly during setup and offers a demo with a path to a pilot.Read 8 Oct 2026 · graivy.com
Headquarters
Graivy lists its headquarters at 35 John Street, Suite 2E204, Toronto, Ontario, M5V 3G6.Read 8 Oct 2026 · graivy.com
Company focus
Graivy says it founded the company to bring precision, reliability, and speed to the quick-service restaurant industry, with ServThru as its flagship solution.Read 8 Oct 2026 · graivy.com
Demo and support
Graivy invites prospective customers to request a demo and says contact form submissions receive a response within 24–48 hours.Read 4 Oct 2026 · graivy.com
Hardware compatibility
The product page says ServThru integrates with existing drive-thru hardware, including legacy systems and newer technology.Read 8 Oct 2026 · graivy.com
Human handoff
After order confirmation, the restaurant team handles payment and the final handoff.Read 4 Oct 2026 · graivy.com
Intended customers
Graivy describes its solutions as built for the quick-service restaurant industry.Read 4 Oct 2026 · graivy.com
Menu updates
The page says menu changes, including promotions, seasonal updates, and limited-time offers, can happen instantly.Read 8 Oct 2026 · graivy.com
Menus
ServThru supports menu changes for promotions, seasonal updates, and limited-time offers.Read 4 Oct 2026 · graivy.com
Monitoring
Graivy says it monitors orders as they happen and alerts staff when human judgment is needed.Read 4 Oct 2026 · graivy.com
Operational insights
ServThru provides real-time insights into order trends and peak times.Read 8 Oct 2026 · graivy.com
Payment handoff
The product page says restaurant staff handle payment and the final handoff after the order is sent to the POS.Read 8 Oct 2026 · graivy.com
POS integration
ServThru integrates with existing POS systems and sends confirmed orders to the POS in real time.Read 8 Oct 2026 · graivy.com
POS workflow
ServThru sends confirmed orders directly to the POS in real time so the kitchen can begin preparation.Read 4 Oct 2026 · graivy.com
Scale
Graivy says ServThru supports operations ranging from one restaurant to an entire chain, and describes scaling from one location to 100.Read 8 Oct 2026 · graivy.com
Security detail
The page describes the staff-managed transaction as secure but does not name a security certification or compliance standard.Read 8 Oct 2026 · graivy.com
Voice ordering
ServThru is described as handling simple orders and full customizations using voice technology tuned for real-world customers.Read 8 Oct 2026 · graivy.com

Plans and prices

ServThru Priced on request Pricing not listed; request a demo Read 8 Oct 2026 · graivy.com

Every Graivy ServThru plan and price →

Strong points and limits

Strong points

  • Sends confirmed orders to the POS in real time
  • Works with legacy and newer drive-thru hardware
  • Supports menu updates for promotions and seasonal offers
  • Provides order-trend and peak-time insights
  • Alerts staff when human judgment is needed

Limits

  • Pricing is available on request
  • Staff handle payment and final handoff
  • No security certification or compliance standard is named

Who it suits

ServThru is aimed at quick-service restaurants that want voice ordering connected to existing POS systems and drive-thru hardware. Its stated scaling range covers single locations and chains.

Verdict

ServThru combines voice ordering, POS handoff, staff alerts, and operational insights for quick-service restaurants. Pricing requires an inquiry, and payment remains with restaurant staff.

Where Specifiction places it

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