DRIVETHRUiQ
- 1Runs onWeb
- 2CostsNot stated by the maker
- 3Lane managementYes
- 4Kitchen coordinationYes
- 5Throughput analyticsYes
- 6Arrival detectionYes
- 7Deploymentcloud
Overview
DRIVETHRUiQ is a cloud platform for drive-thru operators that provides live service information and performance analytics. Its timer screen displays service times, goal status, bottlenecks, parked cars, car counts, and alerts when targets are at risk. Operators can choose computer-vision detection to follow customer journeys, recognize car reversals, and support multi-lane layouts, or loop-based detection for simpler single- or dual-lane locations. The Panorama cloud analytics suite includes custom dashboards, more than 80 reports, hourly trends, leaderboards, anomaly alerts, and data export. A ranking screen compares stores across a district, region, or enterprise according to selected priorities. For customers using VIDEOiQ, DATAiQ, and DRIVETHRUiQ, the 360iQ platform combines drive-thru performance with store KPIs, synchronized video, and POS data. Listed POS integrations include Aloha, Brink, Clover, Oracle Simphony, QU, Revel, Square, and Toast. Hardware offerings include headsets and speaker posts, which are compatible with loop-based and vision-based installations. DRIVETHRUiQ is intended for operators ranging from a single high-volume restaurant to businesses with hundreds of locations.
Who it is for
DRIVETHRUiQ suits quick-service restaurant, convenience-store, and retail operators seeking drive-thru monitoring and analytics. Its stated scale spans a single high-volume restaurant through businesses with hundreds of locations.
What is good
- Timer screen shows live service and goal information.
- Vision detection supports multi-lane layouts.
- Panorama includes more than 80 reports.
- 360iQ can combine video, POS data, and store KPIs.
- Speaker posts support loop- and vision-based installations.
What to know first
- Loop-based detection is described for simpler lane layouts.
- Some Panorama goal notifications require a Multi-View license.
- Deployment is cloud-based.
Verdict
DRIVETHRUiQ combines lane monitoring, store comparisons, and reporting, with two detection approaches for different lane layouts. Check the Panorama license requirements for real-time goal notifications before choosing it.
Compared on restaurant drive-thru software
Facts
- Purpose
- DRIVETHRUiQ gives drive-thru operators real-time performance visibility and insights to improve service speed, throughput, and profitability.dtiq.com · 29 Sept 2026
- Timer screen
- Its timer screen shows live service times, goal matching, bottlenecks, parked cars, customer journey times, car counts, and alerts when targets are at risk.dtiq.com · 29 Sept 2026
- Team motivation
- A dynamic ranking screen compares performance across a district, region, or enterprise and ranks stores by selected brand priorities.dtiq.com · 29 Sept 2026
- Computer vision
- Computer vision detection can monitor pre-lane activity, track customer journeys through wait bays, recognize car reversals, and support multi-lane layouts.dtiq.com · 29 Sept 2026
- Loop detection
- Loop-based detection tracks the pre-warn area, order point, cash window when applicable, and present window, and is described as suitable for simpler single- or dual-lane locations.dtiq.com · 29 Sept 2026
- Panorama reporting
- The cloud-based Panorama analytics suite offers custom dashboards, more than 80 reports, hourly trends, leaderboards, anomaly alerts, and data export.dtiq.com · 29 Sept 2026
- 360iQ connection
- For customers using VIDEOiQ, DATAiQ, and DRIVETHRUiQ, the 360iQ platform combines service-point performance, store KPIs, synchronized video, and POS data.dtiq.com · 29 Sept 2026
- POS integrations
- DTiQ says it integrates with many POS systems and lists examples including Aloha by NCR, Brink by PAR, Square, Toast, and Oracle Simphony.dtiq.com · 29 Sept 2026
- Industries
- DTiQ describes its solutions for quick-service restaurants, convenience stores, and retail brands.dtiq.com · 29 Sept 2026
- Hardware
- DRIVETHRUiQ offers headsets and speaker posts, and its speaker posts are compatible with loop-based and vision-based installations.dtiq.com · 29 Sept 2026
- Scale
- The product page says DRIVETHRUiQ is intended for operators ranging from a single high-volume restaurant to businesses with hundreds of locations.dtiq.com · 29 Sept 2026
- Company background
- DTiQ says it has served more than 37,000 locations and combines AI-powered video analytics with human expertise.dtiq.com · 29 Sept 2026
- Timer
- Its timer screen shows live service times, goal status, bottlenecks, parked cars, car counts, and alerts when targets are at risk.dtiq.com · 30 Sept 2026
- Team rankings
- The ranking screen compares store performance across a district, region, or enterprise to motivate teams.dtiq.com · 30 Sept 2026
- Detection options
- The platform offers AI computer-vision detection and loop-based detection for simpler lane layouts.dtiq.com · 30 Sept 2026
- Vision installation
- DTiQ says vision-based detection can support multi-lane and complex layouts and can be installed without cutting concrete.dtiq.com · 30 Sept 2026
- Reporting
- Panorama is a cloud analytics suite accessible on any device, with custom dashboards, charts, more than 80 reports, hourly trends, alerts, and exports.dtiq.com · 30 Sept 2026
- Integrations
- For customers using VIDEOiQ, DATAiQ, and DRIVETHRUiQ, the 360iQ platform combines drive-thru service-point performance with store KPIs, synchronized video, and POS data.dtiq.com · 30 Sept 2026
- POS compatibility
- DTiQ lists POS integrations including Aloha, Brink, Clover, Oracle Simphony, QU, Revel, Square, and Toast.dtiq.com · 30 Sept 2026
- Security
- DTiQ's technical overview says store-to-cloud data is encrypted and its private cloud is hosted in SSAE 16 and SOC-audited Tier 3 facilities.info.dtiq.com · 30 Sept 2026
- License limits
- Real-time Panorama push notifications for meeting service goals require a Multi-View license; notifications for missed goals require Multi-View or higher.info.dtiq.com · 30 Sept 2026
- Support
- The operations manual directs customers to DTiQ support and provides a Panorama cloud-reporting support email.info.dtiq.com · 30 Sept 2026
- Intended customers
- DTiQ describes DRIVETHRUiQ for both a single high-volume restaurant and operators with hundreds of locations.dtiq.com · 30 Sept 2026
Company
- Headquarters information
- DTiQ lists addresses in Marlborough, Massachusetts; Las Vegas, Nevada; Gliwice, Poland; and Braeside, Australia, without identifying one as headquarters.dtiq.com · 29 Sept 2026
- Headquarters
- Marlborough, Massachusetts, United Statesdtiq.com · 28 Sept 2026
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Sources
- dtiq.com/drivethruiq· checked 29 Sept 2026
- dtiq.com/pos-data-integrations· checked 29 Sept 2026
- dtiq.com/our-story· checked 29 Sept 2026
- info.dtiq.com/hubfs/Technical%20Overview%20Specs%20an· checked 30 Sept 2026
- info.dtiq.com/hubfs/DRIVETHRUiQ-OperationsManual-v3_2· checked 30 Sept 2026