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DRIVETHRUiQ

dtiq.com

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Spec score 7.5 #7 of 23 in Restaurant Drive-Thru Software

What it is

DRIVETHRUiQ is a cloud platform for drive-thru operators that provides live service information and performance analytics. Its timer screen displays service times, goal status, bottlenecks, parked cars, car counts, and alerts when targets are at risk. Operators can choose computer-vision detection to follow customer journeys, recognize car reversals, and support multi-lane layouts, or loop-based detection for simpler single- or dual-lane locations. The Panorama cloud analytics suite includes custom dashboards, more than 80 reports, hourly trends, leaderboards, anomaly alerts, and data export. A ranking screen compares stores across a district, region, or enterprise according to selected priorities. For customers using VIDEOiQ, DATAiQ, and DRIVETHRUiQ, the 360iQ platform combines drive-thru performance with store KPIs, synchronized video, and POS data. Listed POS integrations include Aloha, Brink, Clover, Oracle Simphony, QU, Revel, Square, and Toast. Hardware offerings include headsets and speaker posts, which are compatible with loop-based and vision-based installations. DRIVETHRUiQ is intended for operators ranging from a single high-volume restaurant to businesses with hundreds of locations.

Spec sheet

Purpose
DRIVETHRUiQ gives drive-thru operators real-time performance visibility and insights to improve service speed, throughput, and profitability.Read 30 Sep 2026 · dtiq.com
Integrations
For customers using VIDEOiQ, DATAiQ, and DRIVETHRUiQ, the 360iQ platform combines drive-thru service-point performance with store KPIs, synchronized video, and POS data.Read 30 Sep 2026 · dtiq.com
Security
DTiQ's technical overview says store-to-cloud data is encrypted and its private cloud is hosted in SSAE 16 and SOC-audited Tier 3 facilities.Read 30 Sep 2026 · info.dtiq.com
Support
The operations manual directs customers to DTiQ support and provides a Panorama cloud-reporting support email.Read 30 Sep 2026 · info.dtiq.com
Headquarters
Marlborough, Massachusetts, United StatesRead 28 Sep 2026 · dtiq.com
360iQ connection
For customers using VIDEOiQ, DATAiQ, and DRIVETHRUiQ, the 360iQ platform combines service-point performance, store KPIs, synchronized video, and POS data.Read 29 Sep 2026 · dtiq.com
Company background
DTiQ says it has served more than 37,000 locations and combines AI-powered video analytics with human expertise.Read 29 Sep 2026 · dtiq.com
Computer vision
Computer vision detection can monitor pre-lane activity, track customer journeys through wait bays, recognize car reversals, and support multi-lane layouts.Read 29 Sep 2026 · dtiq.com
Detection options
The platform offers AI computer-vision detection and loop-based detection for simpler lane layouts.Read 30 Sep 2026 · dtiq.com
Hardware
DRIVETHRUiQ offers headsets and speaker posts, and its speaker posts are compatible with loop-based and vision-based installations.Read 29 Sep 2026 · dtiq.com
Headquarters information
DTiQ lists addresses in Marlborough, Massachusetts; Las Vegas, Nevada; Gliwice, Poland; and Braeside, Australia, without identifying one as headquarters.Read 29 Sep 2026 · dtiq.com
Industries
DTiQ describes its solutions for quick-service restaurants, convenience stores, and retail brands.Read 29 Sep 2026 · dtiq.com
Intended customers
DTiQ describes DRIVETHRUiQ for both a single high-volume restaurant and operators with hundreds of locations.Read 30 Sep 2026 · dtiq.com
License limits
Real-time Panorama push notifications for meeting service goals require a Multi-View license; notifications for missed goals require Multi-View or higher.Read 30 Sep 2026 · info.dtiq.com
Loop detection
Loop-based detection tracks the pre-warn area, order point, cash window when applicable, and present window, and is described as suitable for simpler single- or dual-lane locations.Read 29 Sep 2026 · dtiq.com
Panorama reporting
The cloud-based Panorama analytics suite offers custom dashboards, more than 80 reports, hourly trends, leaderboards, anomaly alerts, and data export.Read 29 Sep 2026 · dtiq.com
POS compatibility
DTiQ lists POS integrations including Aloha, Brink, Clover, Oracle Simphony, QU, Revel, Square, and Toast.Read 30 Sep 2026 · dtiq.com
POS integrations
DTiQ says it integrates with many POS systems and lists examples including Aloha by NCR, Brink by PAR, Square, Toast, and Oracle Simphony.Read 29 Sep 2026 · dtiq.com
Reporting
Panorama is a cloud analytics suite accessible on any device, with custom dashboards, charts, more than 80 reports, hourly trends, alerts, and exports.Read 30 Sep 2026 · dtiq.com
Scale
The product page says DRIVETHRUiQ is intended for operators ranging from a single high-volume restaurant to businesses with hundreds of locations.Read 29 Sep 2026 · dtiq.com
Team motivation
A dynamic ranking screen compares performance across a district, region, or enterprise and ranks stores by selected brand priorities.Read 29 Sep 2026 · dtiq.com
Team rankings
The ranking screen compares store performance across a district, region, or enterprise to motivate teams.Read 30 Sep 2026 · dtiq.com
Timer
Its timer screen shows live service times, goal status, bottlenecks, parked cars, car counts, and alerts when targets are at risk.Read 30 Sep 2026 · dtiq.com
Timer screen
Its timer screen shows live service times, goal matching, bottlenecks, parked cars, customer journey times, car counts, and alerts when targets are at risk.Read 29 Sep 2026 · dtiq.com
Vision installation
DTiQ says vision-based detection can support multi-lane and complex layouts and can be installed without cutting concrete.Read 30 Sep 2026 · dtiq.com

Strong points and limits

Strong points

  • Timer screen shows live service and goal information.
  • Vision detection supports multi-lane layouts.
  • Panorama includes more than 80 reports.
  • 360iQ can combine video, POS data, and store KPIs.
  • Speaker posts support loop- and vision-based installations.

Limits

  • Loop-based detection is described for simpler lane layouts.
  • Some Panorama goal notifications require a Multi-View license.
  • Deployment is cloud-based.

Who it suits

DRIVETHRUiQ suits quick-service restaurant, convenience-store, and retail operators seeking drive-thru monitoring and analytics. Its stated scale spans a single high-volume restaurant through businesses with hundreds of locations.

Verdict

DRIVETHRUiQ combines lane monitoring, store comparisons, and reporting, with two detection approaches for different lane layouts. Check the Panorama license requirements for real-time goal notifications before choosing it.

Where Specifiction places it

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