DRIVETHRUiQ vs Graivy ServThru
DRIVETHRUiQ
dtiq.comGraivy ServThru
graivy.comSide by side
| Figure | DRIVETHRUiQ | Graivy ServThru |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 0 | 1 |
| Spec score · Restaurant Drive-Thru Software | 7.5 (#7) | 7.6 (#4) |
| Headquarters | Marlborough, Massachusetts, United States | Graivy lists its headquarters at 35 John Street, Suite 2E204, Toronto, Ontario, M5V 3G6. |
| Integrations | For customers using VIDEOiQ, DATAiQ, and DRIVETHRUiQ, the 360iQ platform combines drive-thru service-point performance with store KPIs, synchronized video, and POS data. | ServThru integrates with existing POS systems and drive-thru hardware, including legacy systems and newer technology. |
| Intended customers | DTiQ describes DRIVETHRUiQ for both a single high-volume restaurant and operators with hundreds of locations. | Graivy describes its solutions as built for the quick-service restaurant industry. |
| Purpose | DRIVETHRUiQ gives drive-thru operators real-time performance visibility and insights to improve service speed, throughput, and profitability. | ServThru is a touchless, voice-driven assistant that takes drive-thru orders for quick-service restaurants. |
| Scale | The product page says DRIVETHRUiQ is intended for operators ranging from a single high-volume restaurant to businesses with hundreds of locations. | Graivy says ServThru supports operations ranging from one restaurant to an entire chain, and describes scaling from one location to 100. |
| Security | DTiQ's technical overview says store-to-cloud data is encrypted and its private cloud is hosted in SSAE 16 and SOC-audited Tier 3 facilities. | The ServThru page says the restaurant team manages payment and describes the transaction as secure; it does not specify a security certification. |
| Support | The operations manual directs customers to DTiQ support and provides a Panorama cloud-reporting support email. | Graivy says it helps ensure the product runs smoothly during setup and offers a demo with a path to a pilot. |
Plans
In their own words
DRIVETHRUiQ
DRIVETHRUiQ is a cloud platform for drive-thru operators that provides live service information and performance analytics. Its timer screen displays service times, goal status, bottlenecks, parked cars, car counts, and alerts when targets are at risk. Operators can choose computer-vision detection to follow customer journeys, recognize car reversals, and support multi-lane layouts, or loop-based detection for simpler single- or dual-lane locations. The Panorama cloud analytics suite includes custom dashboards, more than 80 reports, hourly trends, leaderboards, anomaly alerts, and data export. A ranking screen compares stores across a district, region, or enterprise according to selected priorities. For customers using VIDEOiQ, DATAiQ, and DRIVETHRUiQ, the 360iQ platform combines drive-thru performance with store KPIs, synchronized video, and POS data. Listed POS integrations include Aloha, Brink, Clover, Oracle Simphony, QU, Revel, Square, and Toast. Hardware offerings include headsets and speaker posts, which are compatible with loop-based and vision-based installations. DRIVETHRUiQ is intended for operators ranging from a single high-volume restaurant to businesses with hundreds of locations.
Graivy ServThru
Graivy ServThru is a web-based, voice-driven assistant for taking drive-thru orders at quick-service restaurants. It handles simple orders and customizations, then sends confirmed orders to the restaurant’s POS in real time so kitchen preparation can begin. Restaurant staff take over for payment and the final handoff. ServThru works with existing POS systems and drive-thru hardware, including legacy equipment and newer technology. Restaurants can update menus for promotions, seasonal changes, and limited-time offers. The system monitors orders as they happen, alerts staff when human judgment is needed, and provides real-time insights into order trends and peak times. Graivy describes ServThru as suitable for an individual restaurant or a chain, with scaling from one location to 100. The company says the staff-managed transaction is secure but does not name a certification or compliance standard. Graivy is headquartered in Toronto, Ontario, Canada, and focuses on the quick-service restaurant industry. Pricing is on request; prospective customers can request a demo and a path to a pilot.