Fingermark Eyecue
- 1Runs onAndroid, iOS, Web
- 2CostsNot stated by the maker
- 3Throughput analyticsYes
- 4Deploymentcloud
Overview
Fingermark Eyecue uses AI and computer vision to help quick-service restaurants monitor operations and spot performance issues across locations. Its central hub provides multi-location dashboards, configurable camera views, and access on desktop and mobile. Teams can set alerts for conditions such as queue depth or wait times, then route them by text, email, or dashboard. Analytics include operating-stage breakdowns, shift trends, location benchmarks, KPIs, and leaderboards. Context Capture shows front- and back-of-house activity around performance drops, and teams can tag footage for staff training. Heatmaps and trajectory views show movement through restaurants and drive-thrus to help identify bottlenecks. Eyecue works with most existing IP cameras or purpose-built packages; an edge server handles continuous recording and AI tasks. Listed integrations include Adyen, Cog, Hiauto, Ingenico, NCR, Oracle, and PAR, as well as a Qu POS connection. The cloud platform has customer-specific retention settings. Installation, training, onboarding, a dedicated customer success manager, and 24/7 technical support are included. Pricing is available on request.
Who it is for
Eyecue is aimed at quick-service restaurants seeking continuous operational improvement across locations. It may suit teams that need alerts, video context, and cross-location performance views.
What is good
- Dashboards cover multiple restaurant locations.
- Alerts can be routed by text, email, or dashboard.
- Context Capture can support staff training.
- Works with most existing IP cameras.
- Includes 24/7 technical support.
What to know first
- Pricing is available only on request.
- Continuous recording and AI tasks use an edge server.
- Camera packages may require professional installation.
Verdict
Eyecue combines video-based operational monitoring with alerts, analytics, and footage review for restaurant teams. Prospective customers need to request pricing and can discuss deployment through the included consultation process.
Fingermark Eyecue plans and pricing
All plansCompared on restaurant drive-thru software
- Throughput analytics
- Yesfingermark.ai
- Deployment
- cloudfingermark.ai
Facts
- Purpose
- Eyecue uses AI and computer vision to monitor QSR operations and reveal performance issues across restaurants.fingermark.ai · 4 Oct 2026
- Fleet visibility
- A central hub provides multi-location dashboards, customizable camera views, and mobile and desktop access.fingermark.ai · 4 Oct 2026
- Alerts
- Users can trigger alerts for conditions such as queue depth or wait times and route them by text, email, or dashboard.fingermark.ai · 4 Oct 2026
- Analytics
- Analytics include stage-by-stage breakdowns, shift trends, cross-location benchmarks, KPIs, and leaderboards.fingermark.ai · 4 Oct 2026
- Context capture
- Context Capture shows front- and back-of-house activity before, during, and after performance drops, and footage can be tagged for staff training.fingermark.ai · 4 Oct 2026
- Heatmaps
- Heatmaps and trajectory views show movement patterns across drive-thrus and stores to help identify bottlenecks.fingermark.ai · 4 Oct 2026
- Cameras and edge server
- Eyecue works with most existing IP cameras or purpose-built camera packages, and its edge server handles continuous 24/7 recording and AI tasks.fingermark.ai · 4 Oct 2026
- Integrations
- The product page lists Adyen, Cog, Hiauto, Ingenico, NCR, Oracle, and PAR among its POS, KDS, business intelligence, and operations integrations.fingermark.ai · 4 Oct 2026
- Qu POS integration
- Fingermark says its Qu POS integration connects transaction data with video-based operational insights for fraud investigation and drive-thru performance analysis.fingermark.ai · 4 Oct 2026
- Security
- The product page states Eyecue is SOC 2 Type II compliant and describes end-to-end encryption, role-based access, continuous network monitoring, and independent penetration testing.fingermark.ai · 4 Oct 2026
- Cloud and retention
- The cloud platform is accessible from a browser or mobile device and offers secure cloud storage with data-retention settings customized to customer needs.fingermark.ai · 4 Oct 2026
- Deployment and support
- Professional installation, training, and onboarding are included, along with a dedicated customer success manager and 24/7 technical support.fingermark.ai · 4 Oct 2026
- Target users
- Fingermark describes Eyecue as built for continuous improvement in quick-service restaurants.fingermark.ai · 4 Oct 2026
Company
- Headquarters
- Hawke’s Bay, New Zealandfingermark.ai · 4 Oct 2026
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Sources
- fingermark.ai/eyecue· checked 4 Oct 2026
- fingermark.ai/fingermark_and_qu_partner· checked 4 Oct 2026