Fingermark Eyecue vs Graivy ServThru
Fingermark Eyecue
fingermark.aiGraivy ServThru
graivy.comSide by side
| Figure | Fingermark Eyecue | Graivy ServThru |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 1 | 1 |
| Spec score · Restaurant Drive-Thru Software | 7.4 (#8) | 7.6 (#4) |
| Headquarters | Hawke’s Bay, New Zealand | Graivy lists its headquarters at 35 John Street, Suite 2E204, Toronto, Ontario, M5V 3G6. |
| Integrations | The product page lists Adyen, Cog, Hiauto, Ingenico, NCR, Oracle, and PAR among its POS, KDS, business intelligence, and operations integrations. | ServThru integrates with existing POS systems and drive-thru hardware, including legacy systems and newer technology. |
| Purpose | Eyecue uses AI and computer vision to monitor QSR operations and reveal performance issues across restaurants. | ServThru is a touchless, voice-driven assistant that takes drive-thru orders for quick-service restaurants. |
| Security | The product page states Eyecue is SOC 2 Type II compliant and describes end-to-end encryption, role-based access, continuous network monitoring, and independent penetration testing. | The ServThru page says the restaurant team manages payment and describes the transaction as secure; it does not specify a security certification. |
Plans
In their own words
Fingermark Eyecue
Fingermark Eyecue uses AI and computer vision to help quick-service restaurants monitor operations and spot performance issues across locations. Its central hub provides multi-location dashboards, configurable camera views, and access on desktop and mobile. Teams can set alerts for conditions such as queue depth or wait times, then route them by text, email, or dashboard. Analytics include operating-stage breakdowns, shift trends, location benchmarks, KPIs, and leaderboards. Context Capture shows front- and back-of-house activity around performance drops, and teams can tag footage for staff training. Heatmaps and trajectory views show movement through restaurants and drive-thrus to help identify bottlenecks. Eyecue works with most existing IP cameras or purpose-built packages; an edge server handles continuous recording and AI tasks. Listed integrations include Adyen, Cog, Hiauto, Ingenico, NCR, Oracle, and PAR, as well as a Qu POS connection. The cloud platform has customer-specific retention settings. Installation, training, onboarding, a dedicated customer success manager, and 24/7 technical support are included. Pricing is available on request.
Graivy ServThru
Graivy ServThru is a web-based, voice-driven assistant for taking drive-thru orders at quick-service restaurants. It handles simple orders and customizations, then sends confirmed orders to the restaurant’s POS in real time so kitchen preparation can begin. Restaurant staff take over for payment and the final handoff. ServThru works with existing POS systems and drive-thru hardware, including legacy equipment and newer technology. Restaurants can update menus for promotions, seasonal changes, and limited-time offers. The system monitors orders as they happen, alerts staff when human judgment is needed, and provides real-time insights into order trends and peak times. Graivy describes ServThru as suitable for an individual restaurant or a chain, with scaling from one location to 100. The company says the staff-managed transaction is secure but does not name a certification or compliance standard. Graivy is headquartered in Toronto, Ontario, Canada, and focuses on the quick-service restaurant industry. Pricing is on request; prospective customers can request a demo and a path to a pilot.