Graivy ServThru vs Qu Drive-Thru
Graivy ServThru
graivy.comQu Drive-Thru
qubeyond.comSide by side
| Figure | Graivy ServThru | Qu Drive-Thru |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 1 | 1 |
| Spec score · Restaurant Drive-Thru Software | 7.6 (#4) | 7.6 (#5) |
| Headquarters | Graivy lists its headquarters at 35 John Street, Suite 2E204, Toronto, Ontario, M5V 3G6. | Arlington, Virginia, United States |
| Integrations | ServThru integrates with existing POS systems and drive-thru hardware, including legacy systems and newer technology. | Qu lists 150 integrations across accounting, analytics, labor, delivery, digital ordering, hardware, kitchen, loyalty, payments, and other categories. |
| POS integration | ServThru integrates with existing POS systems and sends confirmed orders to the POS in real time. | Drive-thru ordering is fully integrated with Qu POS. |
| Purpose | ServThru is a touchless, voice-driven assistant that takes drive-thru orders for quick-service restaurants. | Qu Drive-Thru provides purpose-built workflows for drive-thru ordering, payment, and fulfillment. |
| Security | The ServThru page says the restaurant team manages payment and describes the transaction as secure; it does not specify a security certification. | Qu describes flexible permissions, PCI compliance, and end-to-end encryption for card information. |
| Support | Graivy says it helps ensure the product runs smoothly during setup and offers a demo with a path to a pilot. | A Qu case study states that Qu’s customer support team is quick to respond and resolve issues. |
Plans
In their own words
Graivy ServThru
Graivy ServThru is a web-based, voice-driven assistant for taking drive-thru orders at quick-service restaurants. It handles simple orders and customizations, then sends confirmed orders to the restaurant’s POS in real time so kitchen preparation can begin. Restaurant staff take over for payment and the final handoff. ServThru works with existing POS systems and drive-thru hardware, including legacy equipment and newer technology. Restaurants can update menus for promotions, seasonal changes, and limited-time offers. The system monitors orders as they happen, alerts staff when human judgment is needed, and provides real-time insights into order trends and peak times. Graivy describes ServThru as suitable for an individual restaurant or a chain, with scaling from one location to 100. The company says the staff-managed transaction is secure but does not name a certification or compliance standard. Graivy is headquartered in Toronto, Ontario, Canada, and focuses on the quick-service restaurant industry. Pricing is on request; prospective customers can request a demo and a path to a pilot.
Qu Drive-Thru
Qu Drive-Thru provides workflows for drive-thru ordering, payment, and fulfillment. Its screens can show five or more active orders at once, and operators control how and when orders reach the kitchen. Mobile and tablet functionality supports order-taking away from fixed terminals. The system integrates with Qu POS and connects orders directly to the kitchen display system. Order capture and kitchen routing run locally on Qu Business Edge, so those functions are not gated by internet connectivity. Qu also integrates with AI voice-ordering partners including ConverseNow and Presto. Its listed partner ecosystem includes 150 integrations across areas such as accounting, analytics, delivery, digital ordering, hardware, kitchen, loyalty, and payments. Qu describes the product for multi-unit fast-casual and QSR operators, including chains with 20 to 200+ locations. The product is listed for Android and iOS, with hybrid deployment. Qu states that its platform uses triple redundancy, offline mode, and 99.997% uptime, and offers 24x7x365 support through its help desk, phone, email, and customer portal. Pricing is available on request.