Graivy ServThru vs SoundHound
Graivy ServThru
graivy.com
SoundHound
soundhound.comSide by side
| Figure | Graivy ServThru | SoundHound |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 4 |
| Spec score · Restaurant Drive-Thru Software | 7.6 (#4) | 8.7 (#1) |
| Headquarters | Graivy lists its headquarters at 35 John Street, Suite 2E204, Toronto, Ontario, M5V 3G6. | Santa Clara, California, United States |
| Purpose | ServThru is a touchless, voice-driven assistant that takes drive-thru orders for quick-service restaurants. | SoundHound identifies music playing around you and lets users discover, search, and play songs with voice control. |
| Scale | Graivy says ServThru supports operations ranging from one restaurant to an entire chain, and describes scaling from one location to 100. | The product page claims more than 300 million downloads and billions of songs discovered. |
| Support | Graivy says it helps ensure the product runs smoothly during setup and offers a demo with a path to a pilot. | SoundHound provides a Support Center with FAQs and support information. |
Plans
SoundHound
- SoundHoundFree
- SoundHound Music AppFree
- SoundHound Infinity$5.99, paid once
- SoundHound∞$6.99, paid once
In their own words
Graivy ServThru
Graivy ServThru is a web-based, voice-driven assistant for taking drive-thru orders at quick-service restaurants. It handles simple orders and customizations, then sends confirmed orders to the restaurant’s POS in real time so kitchen preparation can begin. Restaurant staff take over for payment and the final handoff. ServThru works with existing POS systems and drive-thru hardware, including legacy equipment and newer technology. Restaurants can update menus for promotions, seasonal changes, and limited-time offers. The system monitors orders as they happen, alerts staff when human judgment is needed, and provides real-time insights into order trends and peak times. Graivy describes ServThru as suitable for an individual restaurant or a chain, with scaling from one location to 100. The company says the staff-managed transaction is secure but does not name a certification or compliance standard. Graivy is headquartered in Toronto, Ontario, Canada, and focuses on the quick-service restaurant industry. Pricing is on request; prospective customers can request a demo and a path to a pilot.
SoundHound
SoundHound is a mobile app for identifying music nearby and finding songs with voice control. Users can also sing or hum a tune to identify it. Saying “Hey SoundHound…” can navigate the app, start music discovery, and control playback hands-free. LiveLyrics displays moving lyrics in real time. The app connects Apple Music or Spotify accounts and includes a built-in YouTube player. Discoveries can sync across devices and be shared through Facebook, Twitter, messaging services, or email. Its Apple Watch app identifies music and displays LiveLyrics; a cellular-enabled watch can be used without an iPhone connection. SoundHound is available on Android and iOS, and keeps an identification history, but does not identify music offline. The free app includes advertising. SoundHound∞ is an ad-free upgrade listed at $6.99 as a one-time purchase, with no monthly fees. Personalized playlists through Apple Music or Spotify require a SoundHound account and a music subscription; voice playback of Spotify playlists also requires a Spotify account and registration. The company identifies itself as SoundHound AI Inc., headquartered in Santa Clara, California.