Berry AI Drive-Thru Timer vs Hi Auto
Berry AI Drive-Thru Timer
berry-ai.com
Hi Auto
hi.autoSide by side
| Figure | Berry AI Drive-Thru Timer | Hi Auto |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| Plans published | 1 | 0 |
| Spec score · Restaurant Drive-Thru Software | 7.3 (#9) | 7.1 (#14) |
| Installation | Above-ground cameras install without shutting down drive-thrus for loop repair. | The FAQ says installation uses an audio box to connect with existing headsets and POS, takes about three hours, and is remotely supported. |
| Security | Berry AI lists ISO 27001 under its enterprise-grade security information. | The product page describes multi-layered protection, strict controls, third-party audits and certifications, and customizable privacy features, without naming specific certifications there. |
| Support | Berry AI says it typically replies to contact form messages within one business day. | Hi Auto says it provides 24/7 remote system management and support by phone, text, or email. |
Plans
Berry AI Drive-Thru Timer
- Berry AI Drive-Thru TimerPriced on request
In their own words
Berry AI Drive-Thru Timer
Berry AI Drive-Thru Timer uses cameras to measure service speed across a drive-thru customer journey. It tracks pre-menu queues, ordering, window time, pull-ahead waits, and curbside arrivals, and can identify vehicles that leave before ordering. For line-busting operations, it measures pull-ahead wait times, throughput, and speed across lanes. Live metrics appear on kitchen monitors and cloud dashboards. Daily reports help store managers identify trends for staffing and operating decisions, while brand leadership can compare performance across locations. Above-ground cameras can be installed without shutting down drive-thrus for loop repair. Berry AI says the platform connects with existing workflows and POS ecosystems. Its enterprise security information lists ISO 27001. Support documentation says cameras do not record or store video footage by default. The product is intended for QSR operators, owners, and brands. It is a paid, hybrid-deployment service for web use.
Hi Auto
Hi Auto is an AI order taker for drive-thru operations at high-volume quick-service restaurants. It handles substitutions and add-ons, supports English and Spanish orders, and lets brands configure voice persona, scripts, upsells, and regional settings. When the system lacks confidence or cannot fully understand an order, trained human agents can provide input. Hi Auto says it achieves 93% order completion and 96% accuracy across about 1,000 stores.
It integrates with HME, PAR, and Xenial for audio and point-of-sale functions, and with digital confirmation boards and kitchen display systems. Deployment requires a POS system, drive-thru audio, and reliable internet; the estimated rollout from pilot to scale is 90–120 days, depending on chain size and complexity. Installation uses an audio box to connect existing headsets and POS, takes about three hours, and is remotely supported. Hi Auto says it serves more than 200 franchisees across three continents and focuses exclusively on drive-thru use cases. Pricing is on request, and the site offers a free consultation. Support is available 24/7/365.