Berry AI Drive-Thru Timer vs Xenial Drive-Thru Director
Berry AI Drive-Thru Timer
berry-ai.comXenial Drive-Thru Director
xenial.comSide by side
| Figure | Berry AI Drive-Thru Timer | Xenial Drive-Thru Director |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| Plans published | 1 | 0 |
| Spec score · Restaurant Drive-Thru Software | 7.3 (#9) | 6.5 (#20) |
| Integration | Berry AI says its platform plugs into existing workflows and POS ecosystems. | A Xenial case study says Drive-thru Director integrates with Xenial's digital menu board platform to coordinate full-screen menu takeovers based on drive-thru traffic. |
| Purpose | The camera-based system measures speed of service across the drive-thru customer journey. | Xenial Drive-thru Director provides analytics and visualizations intended to improve drive-thru performance. |
| Reporting | Daily reporting helps store managers identify trends for staffing and operating decisions. | The Drive Thru Timing report analyzes speed of service for each drive-thru segment. |
| Security | Berry AI lists ISO 27001 under its enterprise-grade security information. | Xenial's privacy notice says it maintains administrative, technical, and physical safeguards designed to protect personal information submitted through its sites and apps. |
| Support | Berry AI says it typically replies to contact form messages within one business day. | Xenial lists Drive-Thru Director under customer support and provides 1.800.547.4266 and [email protected] for a support contact group that includes it. |
Plans
Berry AI Drive-Thru Timer
- Berry AI Drive-Thru TimerPriced on request
In their own words
Berry AI Drive-Thru Timer
Berry AI Drive-Thru Timer uses cameras to measure service speed across a drive-thru customer journey. It tracks pre-menu queues, ordering, window time, pull-ahead waits, and curbside arrivals, and can identify vehicles that leave before ordering. For line-busting operations, it measures pull-ahead wait times, throughput, and speed across lanes. Live metrics appear on kitchen monitors and cloud dashboards. Daily reports help store managers identify trends for staffing and operating decisions, while brand leadership can compare performance across locations. Above-ground cameras can be installed without shutting down drive-thrus for loop repair. Berry AI says the platform connects with existing workflows and POS ecosystems. Its enterprise security information lists ISO 27001. Support documentation says cameras do not record or store video footage by default. The product is intended for QSR operators, owners, and brands. It is a paid, hybrid-deployment service for web use.
Xenial Drive-Thru Director
Xenial Drive-Thru Director is a cloud system for monitoring and managing drive-thru performance. A real-time animated display shows vehicles to crew members, while live indicators report guest counts and speed of service. The product automates traffic management to increase transactions while maintaining guest satisfaction and uses gamification to encourage competition between crews. It supports single-lane and dual-lane drive-thrus and works with existing drive-thru hardware. Reports in the Classic Portal provide speed-of-service metrics. Documented hardware includes a media-player controller, GPIO board, and vehicle-detection system. Xenial publishes API documentation for vehicle data retrieval by date and credential changes, and its Genius Drive Thru API supplies drive-thru event data. A case study describes integration with Xenial’s digital menu-board platform for traffic-based full-screen menu changes. Xenial says brands using the product reduce speed of service by 12 seconds or more. Pricing is on request.