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SPECIFICTION
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Xenial Drive-Thru Director

xenial.com

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Spec score 6.5 #20 of 23 in Restaurant Drive-Thru Software

What it is

Xenial Drive-Thru Director is a cloud system for monitoring and managing drive-thru performance. A real-time animated display shows vehicles to crew members, while live indicators report guest counts and speed of service. The product automates traffic management to increase transactions while maintaining guest satisfaction and uses gamification to encourage competition between crews. It supports single-lane and dual-lane drive-thrus and works with existing drive-thru hardware. Reports in the Classic Portal provide speed-of-service metrics. Documented hardware includes a media-player controller, GPIO board, and vehicle-detection system. Xenial publishes API documentation for vehicle data retrieval by date and credential changes, and its Genius Drive Thru API supplies drive-thru event data. A case study describes integration with Xenial’s digital menu-board platform for traffic-based full-screen menu changes. Xenial says brands using the product reduce speed of service by 12 seconds or more. Pricing is on request.

Spec sheet

Purpose
Xenial Drive-thru Director provides analytics and visualizations intended to improve drive-thru performance.Read 5 Oct 2026 · xenial.com
API
Xenial publishes Drive Thru Director API documentation, including methods for retrieving vehicle data by date and changing API credentials.Read 5 Oct 2026 · xenial.com
Security
Xenial's privacy notice says it maintains administrative, technical, and physical safeguards designed to protect personal information submitted through its sites and apps.Read 5 Oct 2026 · xenial.com
Support
Xenial lists Drive-Thru Director under customer support and provides 1.800.547.4266 and [email protected] for a support contact group that includes it.Read 5 Oct 2026 · xenial.com
Configurations
Drive Thru Director supports single and dual-lane drive-thrus.Read 4 Oct 2026 · xenial.com
Gamification
It uses gamification to encourage competition between drive-thru crews.Read 5 Oct 2026 · xenial.com
Hardware compatibility
The product page says it works with existing drive-thru hardware.Read 5 Oct 2026 · xenial.com
Hardware components
Xenial documentation lists a media player controller, GPIO board, and vehicle detection system as Drive Thru Director hardware.Read 5 Oct 2026 · xenial.com
Integration
A Xenial case study says Drive-thru Director integrates with Xenial's digital menu board platform to coordinate full-screen menu takeovers based on drive-thru traffic.Read 5 Oct 2026 · xenial.com
Integration/API
Xenial lists Genius Drive Thru as a customer-facing API that supplies drive-thru event data.Read 4 Oct 2026 · xenial.com
Intended customer
Xenial describes its software and hardware as serving enterprise restaurants, convenience stores, and entertainment venues.Read 5 Oct 2026 · xenial.com
Intended market
Xenial says it develops, installs, and supports software and hardware for enterprise restaurants, convenience stores, and entertainment venues.Read 4 Oct 2026 · xenial.com
Live metrics
Live key performance indicators include guest counts and speed of service.Read 5 Oct 2026 · xenial.com
Performance claim
Xenial states that brands using Drive-thru Director reduce speed of service by 12 seconds or more.Read 4 Oct 2026 · xenial.com
Pricing availability
The product page offers a Schedule a Demo link and does not state a price.Read 4 Oct 2026 · xenial.com
Product purpose
Xenial Drive-thru Director uses analytics, visualizations, and gamification to help improve drive-thru performance.Read 4 Oct 2026 · xenial.com
Reported result
Xenial says brands using Drive-thru Director reduce speed of service by 12 seconds or more.Read 5 Oct 2026 · xenial.com
Reporting
The Drive Thru Timing report analyzes speed of service for each drive-thru segment.Read 5 Oct 2026 · xenial.com
Traffic management
It automates traffic management to increase transactions while maintaining guest satisfaction.Read 5 Oct 2026 · xenial.com
Vehicle visualization
Its real-time animated visualization helps crews monitor every vehicle in the drive-thru.Read 5 Oct 2026 · xenial.com

Strong points and limits

Strong points

  • Real-time animated vehicle display
  • Live guest-count and service-speed metrics
  • Supports single- and dual-lane layouts
  • Works with existing drive-thru hardware
  • Provides APIs and Classic Portal reports

Limits

  • Pricing is available only on request
  • Designed for enterprise venue operations
  • Requires documented hardware components

Who it suits

The system suits enterprise restaurants, convenience stores, and entertainment venues operating single- or dual-lane drive-thrus.

Verdict

Drive-Thru Director combines lane monitoring, traffic automation, reporting, gamification, and API access for enterprise drive-thru operations. Its deployment includes cloud software plus specified vehicle-detection hardware.

Where Specifiction places it

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