Besedo vs Smart Moderation
Besedo
besedo.comSmart Moderation
smartmoderation.comSide by side
| Figure | Besedo | Smart Moderation |
|---|---|---|
| Price from | — | $99/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 3 |
| Spec score · Social Media Moderation Software | 7.9 (#11) | 8.4 (#7) |
| Founded | 2002 | The maker's company page says work began in 2014 after two engineers started research and development. |
| Headquarters | Stockholm, Sweden | San Francisco, California, United States |
| Support | Besedo provides a dedicated specialist as a point of contact and describes one-to-one support with a 24-hour response time. | The pricing table lists online support and specifies email support under Premium (SLA) Support for Basic and Pro. |
| What it does | Besedo moderates user-generated content with AI, smart filters and human expertise to detect fraud, scams and harmful content in real time. | Smart Moderation centralizes comments from connected social and digital platforms and detects or removes harmful user-generated content. |
Plans
Smart Moderation
- BASIC$99 a month
- PRO$249 a month
- ENTERPRISEPriced on request
In their own words
Besedo
Besedo moderates user-generated content for platforms seeking to detect fraud, scams and harmful material in real time. Its API supports text, images, videos, reviews, chats and other user content, and its listed moderation capabilities also include audio. AI automation and smart filters handle moderation alongside human moderators for complex or sensitive cases. Customers can create, edit or import filters and rule logic in an editor. The Implio dashboard presents performance statistics, refusal reasons and insights for refining moderation, while a RESTful HTTP API integrates the service with customer platforms. Besedo offers cloud deployment and says its system can scale to platforms processing millions of items per day. It reports an average response time below 50 milliseconds for real-time moderation and 50 milliseconds for chat, and says it supports more than 100 languages natively. Its customers include marketplaces, dating apps, gaming platforms, media companies and online communities. Pricing is available on request; a free trial includes 10,000 moderated pieces per month and unlimited users.
Smart Moderation
Smart Moderation provides AI-assisted comment moderation for brands, agencies, and social media management tools. Its machine-learning and language-processing systems detect offensive content, abusive language, spam, trolling, and bot attacks. Users can choose automatic removal or have comments flagged for a person to review. Comments are collected continuously, and the service says harmful comments can be removed within one minute or less of posting. Manual mode can learn from users’ decisions, while an optional keyword blacklist can identify custom terms and altered spellings or spacing. Core networks are Facebook, Instagram, and YouTube; listed integrations also include their pages, ads, comments plugin, profiles, and channels, plus API integrations and HubSpot Blogs. Plans include one profile and one user at $79/mo billed yearly for Basic, or up to three profiles and one user at $199/mo billed yearly for Pro. Enterprise pricing is custom. An iOS app is listed, and the service offers a free trial but no free plan.