Better Impact Volunteer Impact vs Samaritan
Better Impact Volunteer Impact
betterimpact.com
Samaritan
samaritan.comSide by side
| Figure | Better Impact Volunteer Impact | Samaritan |
|---|---|---|
| Price from | $24/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 7 | 1 |
| Spec score · Volunteer Scheduling Software | 9.2 (#1) | 7.8 (#15) |
| API | Volunteer Impact provides a JSON REST API for profile and activity data, with organization and enterprise endpoints and 1-to-250 page-size parameters. | Samaritan offers a documented SOAP/XML web-services API with example code and lists XML/SOAP, JSON, encrypted file, SAML, LDAP, and PGP protocols. |
| Audience | Better Impact serves nonprofits, faith-based organizations, higher education institutions, healthcare systems, parks, and government agencies. | The site lists hospitals and healthcare, schools, government, cities and counties, rescue missions, colleges, and businesses among the organizations it serves. |
| Founded | 2000 | The company says Samaritan Software LLC was founded in June 1997. |
| Integrations | The product suite integrates Volunteer, Donor, Client and Member Impact modules, and has a stated Sterling Volunteers background-check integration. | The maker lists integrations including Salesforce, Microsoft Dynamics, Workday, Moodle, DocuSign, Google Maps, and background-check providers. |
| Reporting | Reports can be filtered by date, activity, volunteer type and custom fields, then exported for grant or board reporting. | The system offers pre-built and custom reports, and can track volunteer hours, miles, accomplishments, and survey results. |
| Security | Better Impact states ISO/IEC 27001 and 27017 certification, database encryption, permissions, two-factor authentication, SSO and HIPAA compliance. | The security page states that data in transit uses HTTPS with TLS 1.2 or higher and data at rest is encrypted with AES at database and disk levels. |
| Support | Volunteer Impact includes phone, chat, and email support from Better Impact team members 24 hours a day, 5 days a week. | Samaritan says it provides ongoing training, instruction, updates, and troubleshooting after implementation. |
Plans
Better Impact Volunteer Impact
- Standard$288 a year
- Standard Plus$612 a year
- Enterprise$648 a year
- Enterprise Plus$1,938 a year
- FoundationPriced on request
- GrowthPriced on request
- ImpactPriced on request
In their own words
Better Impact Volunteer Impact
Better Impact Volunteer Impact is a volunteer management platform that brings volunteer activities and records into one system. Organizations can publish customizable application forms on their websites, while volunteers use a portal or app to choose shifts, view schedules, and log hours. The platform includes eLearning and an online resource library for training, along with email and SMS communications. Reporting and analytics help track volunteer work and analyze programs. It integrates with other Better Impact products and with Sterling Volunteers for background checks; its API provides access to profile and activity data over HTTPS using HTTP Basic Authentication. Better Impact states that its processes and technical security are ISO 27001 certified, and that data is encrypted in transit and at rest with GDPR compliance and optional two-factor authentication. Phone, chat, and email support is available 24 hours a day, five days a week. Pricing is provided on request and is based on accepted and inactive volunteer profiles; applicants, in-process, and archived profiles are not charged. The platform serves nonprofits, faith-based organizations, educational institutions, healthcare systems, parks, and government agencies.