Better Impact Volunteer Impact vs Serve.Love
Better Impact Volunteer Impact
betterimpact.com
Serve.Love
serve.loveSide by side
| Figure | Better Impact Volunteer Impact | Serve.Love |
|---|---|---|
| Price from | $24/mo | $63/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 7 | 4 |
| Spec score · Event Volunteer Management Software | 9.2 (#2) | 8.2 (#13) |
| Communications | The system supports bulk email, targeted SMS, scheduled announcements and profile-level message history. | Organizers can send email, SMS, and push notifications, including event reminders and re-engagement messages. |
| Integrations | The product suite integrates Volunteer, Donor, Client and Member Impact modules, and has a stated Sterling Volunteers background-check integration. | Serve.Love lists Facebook event posting, Unsplash image sourcing, Stripe payments, and website embeds for WordPress, Wix, Squarespace, or custom sites. |
| Reporting | Reports can be filtered by date, activity, volunteer type and custom fields, then exported for grant or board reporting. | Reports include live graphs, maps, and charts, with export to PDF, Excel, or print. |
| Scheduling | Administrators can create one-time, recurring, seasonal and event shifts, while volunteers can self-schedule through the portal or app. | The platform includes AI event creation, an AI shift builder, recurring events, and series-wide shift updates. |
| Support | Volunteer Impact includes phone, chat, and email support from Better Impact team members 24 hours a day, 5 days a week. | The pricing page lists community support for Starter, email support with a 24-hour response for Professional, and priority phone support for Enterprise. |
Plans
Better Impact Volunteer Impact
- Standard$288 a year
- Standard Plus$612 a year
- Enterprise$648 a year
- Enterprise Plus$1,938 a year
- FoundationPriced on request
- GrowthPriced on request
- ImpactPriced on request
Serve.Love
- StarterFree
- Professional$63 a month
- Enterprise$124 a month
- Partner$1,000 a month
In their own words
Better Impact Volunteer Impact
Better Impact Volunteer Impact is a volunteer management platform that brings volunteer activities and records into one system. Organizations can publish customizable application forms on their websites, while volunteers use a portal or app to choose shifts, view schedules, and log hours. The platform includes eLearning and an online resource library for training, along with email and SMS communications. Reporting and analytics help track volunteer work and analyze programs. It integrates with other Better Impact products and with Sterling Volunteers for background checks; its API provides access to profile and activity data over HTTPS using HTTP Basic Authentication. Better Impact states that its processes and technical security are ISO 27001 certified, and that data is encrypted in transit and at rest with GDPR compliance and optional two-factor authentication. Phone, chat, and email support is available 24 hours a day, five days a week. Pricing is provided on request and is based on accepted and inactive volunteer profiles; applicants, in-process, and archived profiles are not charged. The platform serves nonprofits, faith-based organizations, educational institutions, healthcare systems, parks, and government agencies.
Serve.Love
Serve.Love helps people find volunteer opportunities and gives organizations tools to organize events, shifts, and volunteer participation. Volunteers can browse and sign up for events without creating an account or installing an app. Organizers can create events, distribute links or QR codes, and choose public, private, or unlisted visibility. Scheduling includes AI event creation and shift building, recurring events, and changes applied across a series. Check-in can use geofencing, QR codes, or a kiosk, and organizers can track volunteer hours. Email, SMS, and push notifications support reminders and re-engagement. Forms can collect custom fields and digital signatures, and Stripe can process tickets, items, or donations. Reporting offers live graphs, maps, and charts, with PDF, Excel, or print export. Serve.Love runs on Android, iOS, and web. A free plan is available; Professional is listed at $63 a month, billed annually, and there is no free trial.