Better Impact Volunteer Impact vs VolunteerMark
Better Impact Volunteer Impact
betterimpact.com
VolunteerMark
volunteermark.comSide by side
| Figure | Better Impact Volunteer Impact | VolunteerMark |
|---|---|---|
| Price from | $24/mo | $75/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 7 | 5 |
| Spec score · Volunteer Scheduling Software | 9.2 (#1) | 8.0 (#12) |
| Communications | The system supports bulk email, targeted SMS, scheduled announcements and profile-level message history. | VolunteerMark supports email, SMS, in-app notifications, direct messaging, chat, announcements, and automated shift reminders. |
| Founded | 2000 | 2010 |
| Scheduling | Administrators can create one-time, recurring, seasonal and event shifts, while volunteers can self-schedule through the portal or app. | Organizations can schedule one-time, flexible, and fixed volunteer positions and use automatic scheduling tools and reminders. |
| Security | Better Impact states ISO/IEC 27001 and 27017 certification, database encryption, permissions, two-factor authentication, SSO and HIPAA compliance. | Accounts use SSL-encrypted connections, including up to 256-bit EV SSL encryption, with encrypted inter-server communication, encrypted database data, firewalled servers, and controlled access. |
| Support | Volunteer Impact includes phone, chat, and email support from Better Impact team members 24 hours a day, 5 days a week. | The pricing page lists customer support by calls, email, and online chat five days a week. |
Plans
Better Impact Volunteer Impact
- Standard$288 a year
- Standard Plus$612 a year
- Enterprise$648 a year
- Enterprise Plus$1,938 a year
- FoundationPriced on request
- GrowthPriced on request
- ImpactPriced on request
VolunteerMark
- FREEFree
- Essential$89 a month
- Royale$149 a month
- Essential$900 a year
- Royale$1,500 a year
In their own words
Better Impact Volunteer Impact
Better Impact Volunteer Impact is a volunteer management platform that brings volunteer activities and records into one system. Organizations can publish customizable application forms on their websites, while volunteers use a portal or app to choose shifts, view schedules, and log hours. The platform includes eLearning and an online resource library for training, along with email and SMS communications. Reporting and analytics help track volunteer work and analyze programs. It integrates with other Better Impact products and with Sterling Volunteers for background checks; its API provides access to profile and activity data over HTTPS using HTTP Basic Authentication. Better Impact states that its processes and technical security are ISO 27001 certified, and that data is encrypted in transit and at rest with GDPR compliance and optional two-factor authentication. Phone, chat, and email support is available 24 hours a day, five days a week. Pricing is provided on request and is based on accepted and inactive volunteer profiles; applicants, in-process, and archived profiles are not charged. The platform serves nonprofits, faith-based organizations, educational institutions, healthcare systems, parks, and government agencies.
VolunteerMark
VolunteerMark provides tools for volunteer communication, scheduling, reporting, recruitment, and relationship management. Organizations can create one-time, flexible, and fixed volunteer positions, with automatic scheduling and reminders. Communication options include email, SMS, in-app notifications, direct messages, chat, and announcements. Volunteers can record service hours, obtain organization approvals, and print service certificates. Mobile apps support volunteer signup, service-hour tracking, notifications, and position management; a separate kiosk app handles check-in and check-out with PIN-based event access. Salesforce integration syncs volunteer profiles, hours, and activities. The free organizational plan covers up to 50 volunteers, one administrator, and unlimited event creation. Essential costs $89 a month billed month-to-month, while Royale costs $149 a month billed month-to-month. Volunteer accounts and the volunteer app are free. VolunteerMark describes itself as suitable for programs ranging from a local nonprofit event to a university or national nonprofit program. Its pricing FAQ refers to a 14-day trial, while the signup page advertises a 30-day unlimited free trial.