Better Stack vs Callu
Better Stack
betterstack.com
Callu
callu.appSide by side
| Figure | Better Stack | Callu |
|---|---|---|
| Price from | $29/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 6 | 1 |
| Spec score · IT Incident Management Software | 8.7 (#10) | 8.6 (#12) |
| Integrations | Listed integrations include Slack, Microsoft Teams, Datadog, New Relic, Grafana, Prometheus, PagerDuty, Jira, Zapier, and Google Calendar. | Inbound alerts support Prometheus, Grafana, generic JSON and webhooks; organization notification channels include Slack, Teams and webhooks. |
| Product | Better Stack describes its platform as covering AI SRE, incident management, on-call, uptime monitoring, status pages, telemetry, error tracking, and real user monitoring. | Callu is a self-hosted, single-tenant incident management and on-call platform. |
| Status pages | The free plan includes one status page, and the pricing page lists 1,000 subscribers included. | Callu supports public status pages with components, updates, uptime history, and email subscribers. |
| Telemetry | Logs and traces can be transformed with VRL and queried using drag-and-drop, PromQL, or SQL. | OpenTelemetry exports can go to the operator's Jaeger instance, or be turned off; the site says there is no phone-home telemetry. |
Plans
Better Stack
- Free for personal projectsFree
- Responder$29 a month
- Nano — logs and traces$30 a month
- Micro — logs and traces$120 a month
- Mega — logs and traces$250 a month
- Tera — logs and traces$500 a month
In their own words
Better Stack
Better Stack combines incident management, on-call, uptime monitoring, status pages, telemetry, error tracking, and real user monitoring. Its Slack-native AI SRE agent investigates incidents using logs, metrics, traces, errors, and web events. Logs and traces can be transformed with VRL and queried through drag-and-drop controls, PromQL, or SQL. Uptime checks cover HTTP(S) keywords, TCP/UDP ports, SSL, and DNS, and can run as often as every 30 seconds. Integrations include Slack, Microsoft Teams, Datadog, New Relic, Grafana, Prometheus, PagerDuty, Jira, Zapier, and Google Calendar; iOS and Android apps can receive notifications. The free plan includes 10 monitors and heartbeats, one status page, 100,000 exceptions per month, 5,000 session replays, 3 GB of logs and traces retained for three days, and 30 GB of metrics. Responder costs $29 a month per license when billed annually. Better Stack says it is SOC 2 Type 2 and GDPR compliant, but not HIPAA compliant. It also describes encryption at rest and in transit, automated backups, and redundant storage where appropriate.