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Better Stack

betterstack.com

From $29/mo Free plan WebiOSAndroidAPI
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Spec score 8.7 #7 of 55 in Website Monitoring Software

What it is

Better Stack combines incident management, on-call, uptime monitoring, status pages, telemetry, error tracking, and real user monitoring. Its Slack-native AI SRE agent investigates incidents using logs, metrics, traces, errors, and web events. Logs and traces can be transformed with VRL and queried through drag-and-drop controls, PromQL, or SQL. Uptime checks cover HTTP(S) keywords, TCP/UDP ports, SSL, and DNS, and can run as often as every 30 seconds. Integrations include Slack, Microsoft Teams, Datadog, New Relic, Grafana, Prometheus, PagerDuty, Jira, Zapier, and Google Calendar; iOS and Android apps can receive notifications. The free plan includes 10 monitors and heartbeats, one status page, 100,000 exceptions per month, 5,000 session replays, 3 GB of logs and traces retained for three days, and 30 GB of metrics. Responder costs $29 a month per license when billed annually. Better Stack says it is SOC 2 Type 2 and GDPR compliant, but not HIPAA compliant. It also describes encryption at rest and in transit, automated backups, and redundant storage where appropriate.

Spec sheet

Product
Better Stack describes its platform as covering AI SRE, incident management, on-call, uptime monitoring, status pages, telemetry, error tracking, and real user monitoring.Read 28 Sep 2026 · betterstack.com
Free plan
YesRead 23 Sep 2026 · betterstack.com
Paid from
29Read 23 Sep 2026 · betterstack.com
Integrations
Listed integrations include Slack, Microsoft Teams, Datadog, New Relic, Grafana, Prometheus, PagerDuty, Jira, Zapier, and Google Calendar.Read 28 Sep 2026 · betterstack.com
Mobile apps
The integrations page lists iOS and Android apps for receiving notifications on mobile devices.Read 28 Sep 2026 · betterstack.com
AI incident investigation
Its Slack-native AI SRE agent investigates incidents using logs, metrics, traces, errors, and web events.Read 28 Sep 2026 · betterstack.com
Data locations
Custom data locations are available for enterprise accounts.Read 28 Sep 2026 · betterstack.com
Encryption and backups
The security page says relevant data is encrypted at rest with AES-256 and in transit with HTTPS/TLS, with regular automated backups and redundant storage where appropriate.Read 28 Sep 2026 · betterstack.com
Error tracking
Error tracking is Sentry SDK-compatible, includes 100,000 exceptions, and retains errors for 90 days.Read 28 Sep 2026 · betterstack.com
HIPAA
Better Stack states that it is currently not HIPAA compliant.Read 28 Sep 2026 · betterstack.com
Penetration testing
Better Stack says it conducts regular third-party penetration testing and frequent code reviews, static analysis, and dependency vulnerability scans.Read 28 Sep 2026 · betterstack.com
Security certifications
Better Stack says it is SOC 2 Type 2 compliant and GDPR compliant, and that EU data is stored in GDPR-compliant DIN ISO/IEC 27001-certified data centers by default.Read 28 Sep 2026 · betterstack.com
Status pages
The free plan includes one status page, and the pricing page lists 1,000 subscribers included.Read 28 Sep 2026 · betterstack.com
Telemetry
Logs and traces can be transformed with VRL and queried using drag-and-drop, PromQL, or SQL.Read 28 Sep 2026 · betterstack.com
Uptime checks
Uptime monitoring includes HTTP(S) keyword checks, TCP/UDP port monitoring, SSL monitoring, DNS monitoring, and checks as frequently as every 30 seconds.Read 28 Sep 2026 · betterstack.com

Plans and prices

Free for personal projects Free 10 monitors and heartbeats · 1 status page · 100,000 exceptions/month · 5,000 session replays · 3 GB logs and traces retained for 3 days · 30 GB metrics Read 28 Sep 2026 · betterstack.com
Responder $29 a month per license, annually Uptime monitoring · incident management · on-call · status pages · unlimited phone call and SMS alerts Read 28 Sep 2026 · betterstack.com
Nano — logs and traces $30 a month monthly 40 GB each of traces, logs, and metrics · 30-day logs retention Read 28 Sep 2026 · betterstack.com
Micro — logs and traces $120 a month monthly 160 GB each of traces, logs, and metrics · 30-day logs retention Read 28 Sep 2026 · betterstack.com
Mega — logs and traces $250 a month monthly 340 GB each of traces, logs, and metrics · 30-day logs retention Read 28 Sep 2026 · betterstack.com
Tera — logs and traces $500 a month monthly 700 GB each of traces, logs, and metrics · 30-day logs retention Read 28 Sep 2026 · betterstack.com

Every Better Stack plan and price →

Strong points and limits

Strong points

  • Free plan includes 10 monitors and heartbeats.
  • Uptime checks cover HTTP(S), ports, SSL, and DNS.
  • Logs and traces support PromQL and SQL queries.
  • iOS and Android apps receive notifications.
  • SOC 2 Type 2 and GDPR compliant.

Limits

  • Free plan retains logs and traces for three days.
  • Responder is $29.00 USD monthly per license, billed annually.
  • Better Stack is not HIPAA compliant.
  • Custom data locations are for enterprise accounts.

Who it suits

It suits teams coordinating incident response, on-call coverage, uptime checks, and telemetry. Mobile notification apps are available for teams using iOS or Android.

Verdict

Better Stack lists a wide set of incident and observability functions alongside concrete free-plan limits. Its stated lack of HIPAA compliance is an important consideration for teams with that requirement.

Where Specifiction places it

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