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Downdetector

downdetector.com

From $13.99/mo Free plan WebiOSAndroidAPI
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Spec score 8.5 #9 of 55 in Website Monitoring Software

What it is

Downdetector collects user reports and monitors other online sources so consumers can check service status and businesses can see when customers report problems. It identifies an incident when reports rise significantly above the average for that time of day over the prior six months, and updates monitored service status every four minutes. Downdetector says it covers over 36,000 services in 72 countries and processes tens of millions of reports each month. Consumers can use the Free plan for up to five favorites, with outage notifications through the Speedtest app subject to daily limits. Pro costs $13.99 a month and allows up to 10 favorites, offers more daily notifications and removes ads on the web and in the Speedtest app. For organizations, Explorer has a real-time dashboard for multiple services, configurable alerts, geographic breakdowns and historical analysis. Communicate lets companies post customizable status updates for affected customers. Downdetector is available on Android, iOS, web and API, and mobile access is also available in Speedtest. A free trial is listed.

Spec sheet

Purpose
Downdetector collects and displays user reports about service issues so consumers can check service status and enterprises can see when customers report problems.Read 11 Oct 2026 · downdetector.com.au
Intended users
Downdetector Explorer is aimed at NOC and customer care teams, with listed sectors including banking, gaming, communications, SaaS, streaming, cloud hosting, and travel.Read 11 Oct 2026 · downdetector.com.au
Security
Ookla says it uses appropriate technical and organizational security measures to protect personal information from unlawful destruction, loss, alteration, misuse, or unauthorized access.Read 11 Oct 2026 · downdetector.com.au
Alerts and integrations
Explorer offers configurable alerts via email, RSS, push notifications, and API, with information such as impacted locations and ISPs.Read 11 Oct 2026 · downdetector.com.au
Coverage
Downdetector says it covers over 36,000 services in 72 countries and processes tens of millions of problem reports each month.Read 11 Oct 2026 · downdetector.com.au
Customer communication
Downdetector Communicate lets companies post customizable real-time status updates on their Downdetector page for impacted customers.Read 11 Oct 2026 · downdetector.com.au
Explorer dashboard
Downdetector Explorer provides a real-time dashboard with multiple services, trends, and issue sources in one view.Read 11 Oct 2026 · downdetector.com.au
Geographic reporting
Explorer provides geographic breakdowns showing where problem reports occur.Read 11 Oct 2026 · downdetector.com.au
Historical analysis
Historical Data supports trend analysis, competitive benchmarking, and predictive analytics using past incident reports.Read 11 Oct 2026 · downdetector.com.au
Incident detection
Downdetector reports an incident when problem reports are significantly higher than a baseline based on the average for that time of day over the previous six months.Read 11 Oct 2026 · downdetector.com.au
Mobile access
Downdetector is available in the Speedtest app.Read 11 Oct 2026 · downdetector.com.au
Privacy and data use
Ookla's privacy policy says Downdetector collects outage data including anonymous reports, comments, and social media posts, and licenses Downdetector data to business customers.Read 11 Oct 2026 · downdetector.com.au
Report sources
Downdetector collects user reports and monitors other online sources for service issues.Read 11 Oct 2026 · downdetector.com.au
Status updates
Downdetector continuously evaluates monitored service status and updates it every four minutes.Read 11 Oct 2026 · downdetector.com.au

Plans and prices

Free Free Up to 5 favorites · Up to 3 outage notifications per day via the Speedtest app · 1 notification per favorite per day Read 11 Oct 2026 · downdetector.com.au
Pro $13.99 a month Up to 10 favorites · Up to 10 outage notifications per day via the Speedtest app · 1 notification per favorite per day · Ad-free on web and Speedtest app Read 11 Oct 2026 · downdetector.com.au
Enterprise Priced on request Continuous monitoring of up to 100 services · Custom alerts and incident management integrations · API access · AI-powered insights and root cause analysis · Up to 5 years of outage history Read 11 Oct 2026 · downdetector.com.au

Every Downdetector plan and price →

Strong points and limits

Strong points

  • Status updates every four minutes
  • Free plan supports up to five favorites
  • Explorer provides geographic issue breakdowns
  • Communicate supports customer-facing status updates
  • Available on Android, iOS, web and API

Limits

  • Free notifications have daily limits
  • Pro costs $13.99 a month

Who it suits

Downdetector suits consumers who want service-status information and outage notifications. Explorer is aimed at NOC and customer care teams in sectors including banking, gaming, communications, SaaS, streaming, cloud hosting and travel.

Verdict

Downdetector serves both consumer status checks and organizational monitoring. Its Free plan has defined notification limits, while Explorer and Enterprise address business use.

Where Specifiction places it

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